Parminder Singh Email & Phone Number

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

• Individually support and act as a first point of contact on call, email, and walk-in for all IT issues.
• Provide consulting with onboarding and testing of new Software/Hardware Equipment to be adopted as per Business policies and procedures.
• Maintain all users in Active Directory and providing on-boarding and off-boarding IT Services.
• Perform System Administration providing Emails and Database support based on security access and permissions.
• Problem identification and quick resolution of software, hardware system and network failures in fast-paced 24*7 Logistics environment.
• Create and process Service Now Requests, engaging relevant teams when needed until resolved.

Chandigarh Area, India

• Analyzing and Documenting User requirements
• Create Server APIs for servicing UI layer.
• Evaluate, Research and assist Client in Planning Software Solution
• Understanding the current system for design and performance based improvements
• Develop / Code the solution with Team.
• Unit Testing, Troubleshooting, upgrading of Separate modules.

Noida

• Analysed requirements and understood the current System quickly for additions and advancements
• Examined the impact of the changes to be made on the existing system/tool for better usability.
• Responsible for technical documentation and development of Workflow being document owner.
• Scrutinized new functional requirements from SME/BA; planned and collaborated the solution in weekly Scrum.
• Developed/ coded the solution.
• Prepared and performed Unit and automation Tests on Separate modules.

NCR - National Capital Region

• IREPS: e-Procurement System, ECIL: e-Procurement System
• Provided on-site technical support and development for e-tendering application.
• Document and prioritize ongoing issues based on Business impact and escalate accordingly.
• Analysed and Documented Client requirements and enhancements based on current Architecture.
• Provided solution, implemented, and tested it.
• Deployed Applications on Development, staging and Production environments.

Ontario Workplace Language Training (Oslt), Information Technology, A

Bachelor'S Degree, Computer Science Engineering, 1

Activities and Societies: Secured 1st position in Intra College Presentation competition. Organized Intra-College Quiz competition..

Senior Secondary, Engineering