Samuel J. Email & Phone Number

- Cross product leader, working with multiple teams/ product managers to breakdown & articulate requirements, assign to multiple teams and manage development and delivery.- Led the transformation project in B2B ecommerce space with 10% increase in revenue and visits.- Analyzed an offline sales application using program and user analytics and delivered 25% process optimization with very good cost - benefit ratio.- Delivered multiple products &features. Build product backlogs, prioritized and lead teams.- Identify gaps & new features. Analyse the business value and prioritize the features for development.- Interface between the business and engineering teams to communicate functional expectations and business strategy & value.- Work with UX teams , run qualitative, quantitative tests to analyse user behaviors, user experience, sale conversion and performance measures.- Work with analytics teams to identify issues, customer patterns in the system and build features for roadmap.- As CSPO, manage and lead the teams to develop the solutions

Bengaluru Area, India

PRODUCT MANAGEMENT:- Developed portfolio and product roadmap, adding features of unified communications.- Led market research to identify competitive advantage and future potential trends (voice metrics, robo chat). - Developed tools and repositories. Built virtual machine (VMware vsphere, Microsoft Virtual PC) based demo tool enabling product demos and sales conversions.- Led solution sales (Technical sales),marketing promotions for projects in Middle East, Africa, Europe South Asia and Latin America. Awarded for the marketing support.- Led partner scouting and partner evaluation by working with ISVs and strategic partners. - Led business process from requirement collection to commissioning. - Groomed and managed team of analysts. Developed training/onboarding courses.CONSULTANT – Presales and Solution Management: - Led presales consulting and technical sales with Telecom operators, converting leads to sales - Led consulting in Africa fro a telecom operator group, delivering a 10% improvement in operational efficiency (Turn around time, waiting time) and 15% cost reduction. - Led requirement collection, RFPs, Functional Requirement Specifications, architecture proposals. - Led POC demonstrations, business use cases to CxOs and business leaders, introducing existing and new product offerings as part of Go to Market strategy. - Received awards for contributions in post-sales, presales and solution design.

Bengaluru Area, India

SYSTEM DESIGN and SOFTWARE DEVELOPMENT:- End to end software development lifecycle experience- Worked on Huawei Soft switch based solutions and member of teams that developed Automatic Speech Recognition, Text to Speech modules on Huawei's flagship ACD - UAP.-Team leader for development of file synchronisation application at Huawei.

Bengaluru Area, India

- Worked on software development and solution designing of the Huawei products - Led small sized (3 member) teams in product development- Prepared the design document (MRD/PRD/SRS/FRS) for stakee holders (Engineering, sales, Customer).

Bengaluru Area, India

Developed telecom features (Automatic Speech Recognition, Text to Speech, Voice Conference) on soft switch product.Worked on end to end software life cycle.

Master Of Business Administration (M.B.A.)

Bachelor Of Technology (B.Tech.), Computer Science, Distinction