- Cross product leader, working with multiple teams/ product managers to breakdown & articulate requirements, assign to multiple teams and manage development and delivery.- Led the transformation project in B2B ecommerce space with 10% increase in revenue and visits.- Analyzed an offline sales application using program and user analytics and delivered 25% process optimization with very good cost - benefit ratio.- Delivered multiple products &features. Build product backlogs, prioritized and lead teams.- Identify gaps & new features. Analyse the business value and prioritize the features for development.- Interface between the business and engineering teams to communicate functional expectations and business strategy & value.- Work with UX teams , run qualitative, quantitative tests to analyse user behaviors, user experience, sale conversion and performance measures.- Work with analytics teams to identify issues, customer patterns in the system and build features for roadmap.- As CSPO, manage and lead the teams to develop the solutions

PRODUCT MANAGEMENT:- Developed portfolio and product roadmap, adding features of unified communications.- Led market research to identify competitive advantage and future potential trends (voice metrics, robo chat). - Developed tools and repositories. Built virtual machine (VMware vsphere, Microsoft Virtual PC) based demo tool enabling product demos and sales conversions.- Led solution sales (Technical sales),marketing promotions for projects in Middle East, Africa, Europe South Asia and Latin America. Awarded for the marketing support.- Led partner scouting and partner evaluation by working with ISVs and strategic partners. - Led business process from requirement collection to commissioning. - Groomed and managed team of analysts. Developed training/onboarding courses.CONSULTANT – Presales and Solution Management: - Led presales consulting and technical sales with Telecom operators, converting leads to sales - Led consulting in Africa fro a telecom operator group, delivering a 10% improvement in operational efficiency (Turn around time, waiting time) and 15% cost reduction. - Led requirement collection, RFPs, Functional Requirement Specifications, architecture proposals. - Led POC demonstrations, business use cases to CxOs and business leaders, introducing existing and new product offerings as part of Go to Market strategy. - Received awards for contributions in post-sales, presales and solution design.

SYSTEM DESIGN and SOFTWARE DEVELOPMENT:- End to end software development lifecycle experience- Worked on Huawei Soft switch based solutions and member of teams that developed Automatic Speech Recognition, Text to Speech modules on Huawei's flagship ACD - UAP.-Team leader for development of file synchronisation application at Huawei.

- Worked on software development and solution designing of the Huawei products - Led small sized (3 member) teams in product development- Prepared the design document (MRD/PRD/SRS/FRS) for stakee holders (Engineering, sales, Customer).

Developed telecom features (Automatic Speech Recognition, Text to Speech, Voice Conference) on soft switch product.Worked on end to end software life cycle.