Paul Sando Email & Phone Number

Our purpose as human beings is to connect with others. It is through connection with others that all the good things in life happen to us. Our family, our friendships, our romantic relationships and our business success are all based on how well we can navigate human connection.But it isn't always easy.I provide a practical, "let's dive in" approach to.

Small and medium businesses (SMBs) have unique technology challenges. The greatest of these is a lack of representation in the market. Between printer, managed IT and software vendors, there's nobody out there looking to make the best choice for your business - only for their own.I will change that for you.Serving as a direct technology executive who works.

Fairfield, California, US

Technology is a part of business. Traditional managed IT and technology services are focused on resolving reactive issues and providing front-line support to your employees when they call or email in for assistance.At nDataStor, we believe that's not enough. Today's tech requires a partner, an executive leader who will work with you to understand your.

The world around us is determined to make us feel inferior, insignificant and wrong. We are bludgeoned daily with images, videos, words and opinions meant to show us that the life we lead is insufficient. That we are insufficient. That we are not enough."I Just Want To Be Okay," my new blog and upcoming book, will show you the truth: You are enough..

How many things have you left unsaid in your life?For 37 years, I have refrained from speaking my truth more than I have spoken it. I have survived life not through living it, but by subduing it in favor of the sensibilities of those around me. Those who presumed themselves smarter, older, wiser or "better" than I in some way. Or, in many cases, who I.

Melbourne, VIC, AU

The story of your business is the story of you. Throughout life, all of the people, places, things and experiences that you have been through have led you to the position of ruling your own roost and having your own business. But having your own business doesn't mean you have a voice. It just means that you're taken control of your own destiny.Valuable.

Las Vegas, NV, US

Whether you had the courage to move forward to that empty seat 15 rows ahead of you at the last concert you went to or just thought about it, LuvSeats will be the app that revolutionizes your experience with every venue you visit. TicketMaster will help you get the seat in advance, StubHub will get you those tickets you missed out on, but LuvSeats will.

Leading a team of partners, security specialists, technical engineers and vendors, I am responsible for identifying, evaluating, testing and implementing the most secure technology solutions available for companies throughout the Las Vegas valley, and then supporting those solutions and our clients' complete technology environment to ensure security.

North Las Vegas, Nevada, US

• Leading the Managed IT Services division at AIS, I am responsible for empowering our team to provide the best technology service experience available to small and medium-sized businesses in Southern Nevada and.
• Providing constant development of AIS staff to capitalize on their talent with the knowledge and skills to offer a phenomenal customer experience
• Serving as ‘The Vanguard’ of Managed IT Services policies and processes to match or exceed the pace of technological innovation
• Consulting with our current and future partners and customers to produce improved revenue, profitability, and efficiency
• Continuously modernizing AIS' Managed Services operations to stay ahead of hackers, corporate espionage, and emerging threats to SMB security and infrastructure
• Contributing to the ascension of AIS as the leading technology management company in the Southwest through membership on the executive management team

Las Vegas, Nevada, US

• As I continue my career with Intelligent Technical Solutions, I've been granted the opportunity to move into a new managerial role. I'm excited to continue as a senior leader in the organization responsible for:
• Making sure that the customer comes first in every single interaction they have with us.
• Providing direct support and leadership to the organization’s customer-facing front-line supervisors and their technical teams, including guidance on both procedural and technical issues; and
• Working with my team to build the customer service and support framework that will enable the organization to continue rapid expansion across multiple states.

Las Vegas, Nevada, US

• Took on the role of primary customer relationship manager for the organization’s largest clients and most complex technical environments.
• Spearheaded the creation and development of a new Proactive Service team responsible for maintaining, securing and providing disaster recovery to all clients, and expanding the organization’s service operations to 24/7.
• Became involved in designing and refining the process of recruiting, evaluating and hiring new technical personnel throughout the organization’s teams.

Las Vegas, Nevada, US

• Provided direct support to end users at all levels of business, with a focus on superior customer service and relationship management.
• Interacted with a wide variety of technologies, including Windows and Apple Mac OS X workstations, Windows-based servers and VMware infrastructure technology.
• Completed on-the-job training and work on advanced information technology concepts, including networking, server administration and setup, and advanced storage systems.

Anywhere, US

Taking the next step in supporting the world's leading technology, providing network, infrastructure and server support to the nation's leading small and medium businesses, one phone call at a time.In this role I provided support to these businesses with both workstation and server problems and issues, using enterprise-level tools such as Kaseya. Keeping.

• Spearheaded creation, implementation and documentation of significant majority of outbound sales call center procedures for new niche product in automotive dealer market, leading team growth from six employees to 26.
• Created comprehensive training, coaching and disciplinary program which improved client satisfaction survey scores by 47%, reduced below-standards employee performance by 87.5%, and reduced retention and training.
• Designed client service and retention processes and procedures which resulted in a 16% drop in client contract terminations while also centralizing client services into a unified organization.
• Pioneered changes to call center financial management which resulted in a 14.5% reduction in overall expenses while maintaining service levels for all clients and improving client retention and customer service and.

Pioneered superior service using technical expertise and communications skills to provide technical and customer support to customers of leading software and hardware companies, including Rosetta Stone and Radio Shack, while being recognized for performance and promoted into a training position.Created and managed call center training for new agents.

Took on increasing responsibility from call center agent to become training lead and supervisor on new client project generating $6.2 million in annual revenue from Wild Blue, a satellite internet service provider.Pioneered launch of new client inbound technical support team of 60 agents to provide support to Wild Blue satellite internet service customers.

Provide inbound customer service to a wide variety of clients in the telecommunications, direct sales, marketing, hospitality and finance industries.