A/P and A/R via Quickbooks;Maintaining, updating spreadsheets;Greeting clients, answering phones, directing calls, and taking messages; sending and receiving mail;Filing and upkeep of paper records;Self-directed management of tasks from project managers and directly from clients;Maintaining office supplies, replenished and ordered stock as needed;Renewing licenses with cities, the state, and obtaining certificates of insurance for clients

Provides assistance to the District Operations Coordinator to obtain results in the areas of: - Written and verbal associate communication- Tracking newly-hired candidates through HRMS- Maintaining correspondence with the tax professionals; holding them accountable in obtaining their credentials and certifications- Identifying and scheduling candidates for interviews to fill receptionist positions- Coding and submitting vendor invoices for payment- General filing- Prioritizing multiple action items while receiving directives/projects given by other members of the district leadership team- Managed district supplies, equipments and services ordering and inventory control - Acting liaison between associates and corporate HR department

Promoted to leadership within the first six months of employment and assistant store management a year after. Duties included:- Overseeing the training of newly hired employees by coaching, utilizing training program materials, and reporting progress to the store manager- Contacting customers that had given feedback on their experience to the customer service department- Executing the standard operating procedures regarding: - Proper cash handling - Preparing and delivering the bank deposit - Delegation of cleaning and promotional tasks to employees- Utilizing deployment to meet flow of traffic during peak business periods- Daily ERP input- Balancing store inventory to keep cost low but meet customer demand- Providing the highest quality customer service