Pui San Choong Email & Phone Number

Adelaide, SA, AU

Adelaide, South Australia, Australia

• Perform statistical analysis on gathered HRIS data and run queries
• Maintain data integrity of HR system and support the business in reporting, analysing and interpreting HRIS data.
• Identify areas for data quality improvements and to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement
• Manage and implement relevant HR metrics, analysing data and statistics for trends and optimising and implementing new data processes and systems.
• Provide detailed and reliable analysis of data to support and contribute to HR and businessdecision making.

• Create, update and maintain data integrity in Customer Relationship Management (CRM) system.
• Identify and analyse not-for-profit profiling data in CRM.
• Participate and assist in business development process of identifying and acquiring key stakeholder that fits targeted personas.

Adelaide, South Australia, Australia

• Ensuring best in class customer satisfaction and building customer relationship
• Operated Point of Sale (POS) terminals for the input of customer orders and payments (EFTPOS and cash handling).
• Basic understanding of food preparation and is knowledgeable in proper food storage and preservation practices.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Supervised the SLA and KPI of team members on day-to-day HR requests
• Conducted and facilitated training to team members on new processes or to improve in current processes
• Coordinated and facilitated in SAP Masterdata test run and project roll-out.
• Attended to Masterdata queries from customers and team members
• Involved in strategies planning on improving customer service and team operations with reporting manager

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Maintained up-to-date and accurate data of employees and HR Masterdata based on requests in Share Point Site/emails as per SLA
• Ensured all work instructions for HR processes are complied with
• Attended to all Masterdata matters and queries
• Selected by the management team to attend specialized training with the UK subsidiary and was tasked to disseminate the knowledge acquired during the training to the rest of the team.
• Tasked with the SAP setup for HR in the Brunei and Singapore subsidiaries.

Bachelor'S Degree, Business Information Systems

Diploma, Business Administration

Bachelor Of Social Science, Psychology