Peter Cook Email and Phone Number
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TRANSFORMATION & INNOVATION: 25+ years as a Business and Digital Transformation leader in corporates and consulting, spanning emerging disruptive businesses, acquisitions, and the re-engineering of mature environments for growth. I have built $B commerce platforms, advised CEOs on digital strategy and operating models, and led large-scale global cross-functional teams through enterprise transformations and change management to compete with digital natives.CHANGE AMBASSADOR: I build empowered organizations underpinned by data insights, a culture of trust, and a bias for action. We align to an organization’s strategy, imperatives, and success metrics and execute. To each position, I bring a relentless focus on driving customer satisfaction and value. GLOBAL LEADERSHIP: Over 12 years in Director/VP-level corporate roles managing global teams of up to 300. Over 13 years in consulting business development and delivery leadership, with successful completion of over 20 engagements across North America, Europe, and Africa.INDUSTRY EXPERTISE: Computer Software & Hardware | Manufacturing | Information Technology | Consulting Services | Biotech | Chemicals | Distribution | Medical Devices | IT Networking SPECIALITIES: Digital Strategy | Digital Innovation | Artifical Intelligence (AI) | Digital Transformation | Program Management | Executive Leadership | Business Transformation | Change Management | IT/Business Alignment | Business Development | Operating Models | Partnerships | SaaS | Cloud | Vendor Management | IT Strategy | Business Intelligence | Mergers & Acquisitions (M&A) | P&L | Operating Models | Risk Management | Logistics & Supply Chain | Triathlon
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Customer Success ExecutiveInfor Jan 2024 - PresentAustin, Texas, United States -
Personal Sabbatical / Independent ConsultantIndependent Consultant Jan 2023 - Dec 2023Austin, Texas, United States -
Partner: Management Consulting | Digital Strategy | Digital Transformation | Ai | CloudIbm 2020 - 2022Austin, Texas, United StatesDigital strategy and transformation sales and delivery practice leader focused on accelerated client value spanning customer, partner, and employee experiences ripe for digital disruption. Engagements included using AI to improve operating efficiencies and product quality for large manufacturing and distribution companies. -
Vp Enterprise Digital Transformation | Change Management | Business Intelligence | SaasF5 Networks 2018 - 2020Austin, Texas AreaTransformation lead for the transition from a product-centric company to Software-as-a-Service, across the customer's full 'Buy' and 'Ownership' lifecycle. Built a digitally agile enterprise that delivered:- Self-service customer support using AI ChatBot while maintaining market-leading CSAT scores- Introduced data-driven Customer Success that improved customer retention 9% in Year 1- Agile methods adopted across Product Management and New Product Introduction (NPI) doubling NPI team productivity- Built eCommerce capabilities to enable end-user Freeium trails and SaaS best buying practices- Created MDM and Enterprise Architecture (EA) to empower the organization and drive business agility -
Vp - Customer SuccessThe Smart Cube 2016 - 2018Austin, Texas AreaLed Client Success services delivery and transformation for leading Organizational Intelligence professional services firm focused on Strategy, Value Chain, and Commercial Excellence insights. • Drove full lifecycle business development and client relationship management activities with focus on client retention (>94%).• Pioneered product development of digital services to address client strategic pain-points and business objectives. -
Director - Global Digital CommerceIbm Jan 2015 - Dec 2015Greater New York City AreaGlobal lead for sales and services product management team responsible for defining and deploying IBM’s Digital Channel experiences. Propelled the adoption of a commercial excellence program to improve sales effectiveness and support growth objectives. • Trusted advisor to CEO-sponsored senior executive team, driving overall digital marketing, systems-of-engagement digital transformation initiatives, and implementation plan.• Pioneered next-generation Cloud/SaaS eBusiness Applications for a consistent and seamless customer experience spanning Discovery, Learn, Try, Buy, Adopt, Manage, and Advocacy, across any-device platforms. • Re-engineered strategic pricing analysis to transition to subscription-based Services.• Led adoption of customer-centric Product Management, Consulting Sales approach, Design Thinking and Agile methods across global stakeholders. Fourteen direct reports with extended commerce team of >250. • Over 25% year-on-year channel growth on multi-billion dollar base.
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Director - Global Business Development & Digital Commerce StrategyIbm Inside Sales Aug 2007 - Dec 2014San Francisco Bay AreaGlobal sales strategy and business development lead for IBM's Digital Online Commerce channel. Responsible for channel growth strategy, global deployment, and related enterprise transformation. Established global governance and operational models across multi-disciplinary groups. Oversaw business and technical solution requirements. • eCommerce Sales Growth and Operations Execution. Drove eCommerce penetration from ~3% of direct business to 10%. Captured an average of $5M/yr in transaction automation opex savings. Developed global pipeline management tool and dashboard for over 3,000 customers.• Digital B2B Marketing, Analytics, and Demand Generation Programs. Led competitive benchmarking, industry trends, and B2B commerce marketing activities, balancing innovation with tactical execution. Pioneered the adoption of systematic analytics for B2B eCommerce opportunity identification. Financial benefit case drove 200% increase in funding for B2B commerce capabilities. • Global Partner Roadmap. Drove third-party partner business development strategy. Identified over $1B in addressable eCommerce opportunity. Owned relationships with client commerce solution providers.
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Associate Partner, Global Business Services - Supply ChainIbm Oct 2002 - Jul 2007San Francisco Bay AreaResponsible for sales and delivery of large scale value chain engagements in the Strategy & Transformation consulting practice; Industrial and Consumer Goods focus.• Sales Leadership. Consistently sold $10-20M/yr with on-time and in-budget delivery.• Program Management. Simultaneously led multiple client teams of up to 40 consultants; responsible for opportunity identification, sale, project P&L, client relationship, people management, and delivery excellence.• Set-up and managed profitable 20-member Center of Excellence for B2B Collaboration; Practice P&L responsibility.Sample Client Engagements (Sales Lead & Project Delivery Executive)• Delivered business-critical outsourced cloud B2B commerce solution for >90% of client revenue stream. • Transformed Sales & Operations Planning (S&OP) for a high-growth consumer electronics company. Realized 20% improvement in order fill rates, 25% inventory reduction and 2% lower COGS.• Deployed outsourced multi-tier supply chain visibility solution; delivered 40% inventory reduction.
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Director - Supply Chain StrategyPricewaterhousecoopers 2000 - 2002San Francisco Bay Area -
Principal Consultant - Supply Chain & ProcurementPricewaterhousecoopers (Pwc) 1996 - 2000South Africa
Peter Cook Skills
Peter Cook Education Details
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Computer Integrated Manufacturing -
Management Science
Frequently Asked Questions about Peter Cook
What company does Peter Cook work for?
Peter Cook works for Infor
What is Peter Cook's role at the current company?
Peter Cook's current role is Digital Strategy | Business Transformation | Leadership | Customer Success | Consulting | BI.
What is Peter Cook's email address?
Peter Cook's email address is ps****@****ail.com
What is Peter Cook's direct phone number?
Peter Cook's direct phone number is (415)-955*****
What schools did Peter Cook attend?
Peter Cook attended Cranfield University - Cranfield School Of Management, The University Of Stirling.
What skills is Peter Cook known for?
Peter Cook has skills like Business Transformation, Management Consulting, Program Management, Outsourcing, Change Management, It Strategy, Business Analysis, Business Strategy, Business Process, Cloud Computing, Erp, Professional Services.
Who are Peter Cook's colleagues?
Peter Cook's colleagues are Daksh Kumar, Jamie Anne Fajardo, Robert Mcwha, Dominique Trioche, Charlie Walker, Ali Akbar Roshanali, Christine Marie V. Clemente.
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Peter Cook
Innovative Educational Technologist | Transforming It Infrastructure & Driving Ai Integration In K-12 Education | Njasto Board Member & Infrastructure ChairLake Hiawatha, Nj2pequannock.org, gmail.com1 +197361XXXXX
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