Taking the word of Symplify over land, sea and air. Say hello to marketing’s most effortless acquisition & retention platform. Symplify enables hundreds of savvy marketing teams to communicate millions of messages globally every day, in 9 different channels. Full automation, predictive modeling, customer journey management and out-of-the-box compliance all under one platform.

Creative Lead at Ellmount Interactive. I led a team consisting of four people with responsibility for managing the daily operations of the Marketing Creative Team. This consisted primarily of marketing production, SEO, conversion optimization and A/B testing. Simply put, I have been fortunate enough to garner extensive expertise in the management of a popular gaming platform, while being able to implement proper process management from the ground up. I enhanced a broad skill set at Ellmount Interactive.

My primary expertise lies within the domain of gaming industry copy writing, however the experience I have gained from a varied portfolio of sites has encompassed so much more. In conjunction with the above sites I have been involved with extensive venture projects and campaign processes from concept to execution, gaining valuable knowledge regarding targeted CRM activities, conversion, usability and writing for SEO.

Providing technical support and customer service to both client and customer queries, implementing process changes and incident handling in a busy target-orientated environment. I was responsible for a four person shift team in busy 24/7 service centre.