With over 18 years of experience, I am a seasoned professional with a robust background in program and service delivery, people management, client relations, and business development. My expertise covers the full Software Development Lifecycle with a strong command of project and program management, risk management, and governance. My experience in Managed Services Delivery includes a focus on service transformation through continuous improvements and Lean practices.I excel in crafting impactful business presentations, evaluating architectures, providing technical direction, and performing effort estimations. My successful track record spans projects involving Java, Microsoft, and Open Source technologies, with significant work in social, mobility, HR, project management software, cloud, and digital initiatives.A key highlight of my career is my work in AI and ML. I have led initiatives leveraging artificial intelligence and machine learning to drive innovation and efficiency, implementing solutions that enhance decision-making and automation across various domains. My involvement ranges from developing AI-driven models to integrating machine learning algorithms that deliver actionable insights and optimize processes.Managing large teams of over 500 members, I have achieved outstanding NPS and CSAT scores. I have maintained low attrition rates (<12%). My domain expertise includes financial trading, OSS/BSS, and HVAC systems, with a strong history of leading transformation programs for Fortune 500 clients.I have also been instrumental in delivering open-source projects from prototype through full product development and post-production support, including strategic roadmap planning and execution. My technical skills extend to advanced areas such as Microservices, DevOps, and cutting-edge AI/ML technologies.