As a Pursuit United Brand Ambassador, I have the exciting role of being the face of a premium bourbon brand. My main responsibilities involve sharing my passion for bourbon with others by conducting tastings, hosting events, and educating both consumers and industry professionals about our products. I actively engage with retailers, distributors, and customers to build strong relationships and promote the brand’s heritage and quality. My work involves traveling to various locations, attending events, and working flexible hours, including evenings and weekends, to maximize our brand's visibility and influence in the market.

Weekly podcast and website home to SEC Sports Roundtable. The place for SEC sports Talk and opinions.

I consult with businesses of all sizes to develop customized solutions for talent acquisition, development, retention, and employee training and education, and create and execute strategic marketing plans to promote DeVry and Keller programs and generate leads. I deliver dynamic and engaging professional development presentations and workshops to motivate students and identify potential candidates for enrollment. Act as knowledge leader for educational needs and current trends within all aspects of business operations and across industries.Highlights include:• Establishing a new Salesforce CRM process to enhance tracking of qualified leads and existing client accounts, leading to an 8.12% increase in sales and improving forecasting by 4%.• Leading the organization in achieving annual KPIs for events, inquiries, local partnerships, and customer conversions contributing to company achieving in $11M in EBITDA over plan. • Driving operational improvements including a new compensation model and CRM reporting to identify high-value clients, leading to increased profit margins and achieving 150% growth in conversion rates. • Effective networking and liaison with regional campus communities, professional organizations and networking associations to generate leads for student enrollment. • Overhauling outreach and events strategy during COVID-19, transitioning to virtual meetings, training teams on technology and content while delivering a 4.5% increase in new students. • Being a key member of the strategic national team that designs and delivers comprehensive skill-building training sessions on current and relevant business topics for corporate partners.

I created and nurtured new relationships with small businesses, maintaining sales revenues up to $10M with a customer portfolio of $13M. Actively pursued new business through customer outreach and building relationships through centers of influence, and identified opportunities for internal bank partners including HELOCs, mortgages and private bank services. I led the special assets recovery division, overseeing collection and legal processes for past due and delinquent accounts. I coached and mentored branch employees on lending best practices and processes. Successes included:• Directing a special project to evaluate HELOC portfolio’s strengths and weaknesses to determine Bank’s exposure during the 2008 economic downturn.• Skillfully managing special assets division resulting in improved internal audit processes and reducing risk exposure by 6% while avoiding legal costs and recovering over $2M in fees.• Leveraging effective training practices, working one-on-one with bank associates to ensure adherence to processes and compliance while maintaining highest levels of accuracy.

I managed and developed a customer portfolio of $16M in loans and $12M in deposits and small business accounts with sales revenues up to $5M. I nurtured client relationships, proactively identified needs and aligned solutions with commercial products and services. I collaborated across divisions to ensure seamless closing processes for loans, small business construction financing and card services.Successes included:• Consistently achieving quarterly goals of $2M in loans and deposits while netting an 11% increase in production. • Successfully landing new business opportunities and growing existing portfolio by 5% through cold calling and expanding existing customer accounts.• Acting as strategic partner to commercial clients in identifying issues impacting their sales and operations, and advising on bank products and services to improve their businesses.

I directed sales and operations for this branch location with $185M in deposits servicing over 6K households with financial needs including credit, loan, deposit and investment products. I built and maintained strong community relationships to drive new business, and utilized telemarketing and direct selling methods to engage prospects and expand existing customer accounts. Managed recruiting, hiring and training for a team of 20+ employees, and implemented a mentoring program to promote professional development, improve production and staff retention.Achievements included:• Successfully directing the branch location to become a $5.7M profit center and achieve top 5 ranking by: -Improving hiring processes and employee engagement, resulting in higher quality workflow. -Training and mentoring 20-person team on customer service best practices. -Reducing customer escalations and boosting retention rates by 112%. -Conducting market analysis and research leading to quarterly loan production of $3M+. • Achieving Chairman's Club by reaching top 15% in sales performance company wide.