Pema Singye (He/Him) Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

• Managed and evaluated accident benefit claims, overseeing the entire claims process frominvestigation into resolution for clients.
• Conducted thorough investigations, collaborating with medical clinics and legalrepresentatives to ensure optimal treatment options for faster recovery.
• Analyzed policy terms and reviewed medical reports and regulations to accuratelyadjudicate claims, ensuring compliance while providing exceptional customer servicethroughout the process.
• Processed income replacement and attendant care claims, while reserving files appropriatelyand maintaining detailed records on Guidewire ClaimCenter.
• Managed claim resolution strategies, verified collateral benefits, and promptly addressedclaimant inquiries and documentation in compliance with legal guidelines.
• Arranged independent medical examinations, prepared referral packages, and promptlyaddressed assessment recommendations.

Toronto, Ontario, Canada

Recipient of the ALL STAR 2022 for being in the top 8% in overall performance. Analyzed potential client requirements and prepared comprehensive plans that meet the individual insurance needs for home and auto & financial goals while solving their problems. Performed and conducted research on claims, payments, and billing inquiries.Spearheaded the team for.

Singapore

• Formatted, cleaned, and filtered 10 years of Auto insurance claim data set and performed visualization using Power BI tools which assisted the company to see the clear picture about insurance details.
• Used Python, SPSS & Excel to scrap, clean, store, and format more than40K data extracted from the Twitter platform to find out Sentiment analysis and Insight about the use of AI by business amid COVID-19.
• Extracted millions of data from Yahoo Finance using Python code to analyze top 10 stock market cap software companies and executed visualization using Tableau software which resulted to help investors and companies to.
• Used SQL & Power BI tool to analyze more than 100k rows of loan data and helped the company to give details on the loan amount, purpose of the loan and created a filter to check the details by state and loan grade.
• Weekly reporting of the progress of work using the Asana platform and daily team communication using the Slack tool has helped me to better understanding teamwork and task performance.

Thimphu Techpark, Bhutan

• Co-founded a start-up specializing in smart home technology, leading the design and development of a mobile app-controlled smart switch system.
• Conceptualized and prototyped a user-friendly app, collaborating with the team to define product requirements and conduct market research.
• Engaged in business development, pitching products to investors and fostering partnerships with suppliers and distributors.

Paro District, Bhutan

• Fully involved in troubleshooting networks and installation of fibre optics and security cameras
• Successfully made more than 50+ calls per day to customers to update their information for one month.

Postgraduate, Data Analytics

Activities and Societies: Data analysis, Business Analysis, Research This program is a life-changing program for me and I have learned.

Professional Certificate, Data Science For Business, Complete

Data Science for Business is an online course that focuses on data-driven frameworks for decision-making and includes developing insights.

Postgraduate, International Business Management (Ibm)

Activities and Societies: Studied International Business Law, International Finance & Banking, International Marketing, International.

Bachelor'S Degree, Electronics And Communication Engineering

Activities and Societies: Class Representatives for 2 years, Active member of College Literary Club, Gross National Happiness Club.