• Direct operations and client relations on Awee's existing cybersecurity awareness platform, enhancing functionality and content in line with client-specific requirements.• Actively shape the trajectory of Awee's gamified learning platform, infusing routine cybersecurity awareness and compliance training with engaging, impactful strategies.• Actively participate in the lifecycle of Awee's app, from design and development to validation, pre-sales, and implementation. • Perform rigorous app testing and custom content creation.• Collaborate closely with upper management and strategic stakeholders, providing invaluable insights and advisement that drive Awee's strategic direction. • Propose and strategize engaging, immersive learning experiences set within a cybernetic world, integrating action, strategy, and cybersecurity education suited for corporate and other organizational environments.• Play a pivotal role in revamping tutorials and walkthroughs, enhancing user experience and usability of the mobile and web apps.• Compose engaging blog posts on various cybersecurity awareness topics, educating users and raising awareness. • Engage and process feedback from beta testers to continuously refine and enhance our product offerings. • Develop and execute strategic plans, including focus on user experience, interface customization, niche market targeting, and incorporation of interactive elements. • Extend dedicated support and consultancy to organizations via Awee's established cybersecurity awareness platform, crafting personalized content attuned to distinct business and organizational needs.

• Provide advisory support to clients in cybersecurity consulting• Contribute in an expert capacity in areas of regulatory compliance, technological solutions and risk management • Serve as an expert in the design, development, validation, pre-sales, sales, implementation, customization, and operation phases of the company’s information security awareness program• Interact as a solution engineer and produce deliverables for select projects• Deliver training to various clients on cybersecurity or information security-related topics• Contribute toward developing additional services and solutions• Coordinate work, schedules, and assigned matters; serve as project manager where necessary• Ensure alignment between corporate vision and product offerings made to customers• Build and maintain relationships with customers and partners

• Fostered growth in automatic identification and data capture product lines with strategic technology partners, innovators, and sales staff• Analyzed internal processes of clients to recommend strategic technology improvements• Deployed and oversaw projects involving mobility products and wireless architecture solutions• Managed and provided support, configuration, and consulting services to existing customers• Documented interactions and projects• Created support material• Devised and improved processes to facilitate solutions delivery and deployment• Managed internal support needs for a team of roughly 30 employees

• Drafted patent applications in various fields, including: video surveillance/security, payment processing and fraud prevention solutions, online scheduling, furniture, factory automation, digital marketing, exercise equipment, filtration, furniture, 3D model searching, and body art• Educated clients on patent theory as a contract between inventor and governments of respective societies• Engaged patent examiners in negotiations to obtain acceptance/agreement on the contents of patent drafts submitted• Assessed client products and ideas to identify patentable subject matter areas• Wrote invention summaries for prior art/novelty searches• Assessed competitive landscapes in various fields through prior art studies• Implemented patent drafting and prosecution strategies for clients of various sizes with both local and international scope• Drafted patent applications consistent with strategic positioning efforts• Translated patent applications and other technical and legal documents• Provided prompt/continuous responsiveness and status updates to clients on projects and patent filings• Coordinated work and scheduling with clients and foreign associates for assigned files to ensure compliance with patent law in respective jurisdictions• Responsible for IT infrastructure, telecommunications and logistics

• Acquired and maintained detailed knowledge of company product lines• Provided imaging, vision hardware and software support solutions for existing corporate accounts and authorized integrators worldwide• Assisted sales groups and technical integrators in developing new business opportunities in key markets in accordance with various revenue models• Analyzed and debugged software and hardware issues in customer applications• Led investigations with internal development groups to identify solutions to software and hardware issues• Deployed standard or personalized solutions for software issues investigated• Oversaw collection and internal dissemination of specifications for custom projects• Collaborated with Product Management and Marketing groups to ensure harmonized business communication and issues management• Performed testing and validation phases for new and returned products• Coordinated hardware repair operations with production groups• Integrated results of all investigations and analyses into detailed written responses• Drafted formal reports and guides for engineering firms and product end users• Developed, updated, and presented training material to clients and colleagues• Configured training systems deployed during seminars and trade shows• Represented Matrox Imaging at international events• Consolidated feature proposal feedback for Product Management groups• Reviewed technical articles for publication in forums and magazines• Improved processes for intra- and inter-department information sharing

• Acquired knowledge of products and documented their applications• Maintained documentation for a range of hardware and software products• Incorporated changes into product documentation through ongoing communication with key hardware and software development teams• Wrote user manuals and developed training materials for a new product line