Paula Stanley work email
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Operations Management ► Call Center Management ► Remote Management and Human Resource GeneralistDedicated and Adaptable Operations and Call Center Leader with over 20 years of experience managing processes and people towards continuous improvement. Adept HR Generalist with over 6 years of recruiting, payroll, tax and state labor law experience. Experienced in Call Center Management, winning awards for high level soft skill service. Manages people on-site and remotely through communication, collaboration, and virtual initiatives. Known for increasing efficiency, productivity, and employee morale through development, resourcefulness and rewards programs. *Specialties: ==============People Management/ Human Resource & payroll | Training | Project Management & Execution | Information ManagementCoaching & development | Performance Improvement & Management | Business Acumen | Communication | Collaboration
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Dedicated Service AdvisorGustoDenver, Co, Us -
Open For Part Time Opportunities In Hr Qa And Staff Training RolesSelf-EmployedDenver, Co, Us -
Owner & Operations ManagerInside Out Healing Arts, Llc 2008 - PresentIn this role, I educate clients to manage pain to improve livelihood. Here, I contribute individually to manage detoxification and wellness solutions for clients to improve pain and chronic illness issues.
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Account ManagerSunrun Solar May 2022 - Jan 2023United States -
Human Resources & Payroll ManagerEnsuenos Y Los Angelitos Developmen T Center Sep 2021 - May 2022United StatesI currently manage employee recruiting and hiring practices, administer performance disciplinary measures, benefit administration of vision, dental, life insurance and 401k programs for those team members who qualify, take lead on incentive programs for team members through collaboration with the Board of Directors and management and lastly Administer both employee and contract labor payroll for up to 75 employees three times per month through the Paychex platform. A component of quality reporting to state of New Mexico funded programs on an annual basis is a functional part of this role as well. -
Account ManagerWest Coast Franchise Developers, Denver Community Accupuncture Apr 2018 - Oct 2021Denver Colorado, United StatesIn my role at West Coast, I trained 3 team members on client retention management programs to boost confidence and productivity and built a platform to fit the business model. Here I, deliver support remotely to franchise-owner clients through inquiry response and problem solving.Key Accomplishments:● Assist clients in developing individual franchises through operations optimization and management.● Intake calls regularly and manage call volume to provide timely assistance.● Educate franchisees on branding and culture to boost franchise sales.
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Operations ManagerOrthofi 2016 - 2017Denver, Colorado, United StatesIn this role, I managed 2 teams of 26 employees and trained on call retention and monitor software to increase productivity by 26% in a 6 month-timeframe. Here, I reduced expenses by eliminating 3 open positions and supervised 11 remote employees through virtual communication. Managed a team of employees to intake up to 6.8 calls per hour to assist customers and respond to inquiries. Prioritized employee engagement to maintain retention.Key Accomplishments:● Trained employees on scripting and system utilization to increase efficiency and productivity.● Facilitated employee incentives to boost morale.● Managed performance through regular employee communication and feedback. -
Care Coordination ManagerBridgehealth Medical 2013 - 2016Denver, ColoradoIn this role, I managed 16 employees and facilitated change management toward 19% company growth YOY. Managed performance through feedback, communication, and employee incentives.Key Accomplishments:● Coached team members to provide resolution support to medical providers and clients.● Analyzed 3 reports daily to track return on investment, expenses, and workload.
Paula Stanley Skills
Paula Stanley Education Details
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Business Administration -
Graphic Design
Frequently Asked Questions about Paula Stanley
What company does Paula Stanley work for?
Paula Stanley works for Gusto
What is Paula Stanley's role at the current company?
Paula Stanley's current role is Dedicated Service Advisor.
What is Paula Stanley's email address?
Paula Stanley's email address is te****@****hoo.com
What is Paula Stanley's direct phone number?
Paula Stanley's direct phone number is +130345*****
What schools did Paula Stanley attend?
Paula Stanley attended Metropolitan State University Of Denver, Community College Of Denver.
What are some of Paula Stanley's interests?
Paula Stanley has interest in Social Services, Children, Coaching, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Dancing, Mentoring, Training.
What skills is Paula Stanley known for?
Paula Stanley has skills like Training, Customer Service, Coaching, Management, Process Improvement, Leadership, Team Building, Employee Benefits, Call Centers, Healthcare, Sales, Account Management.
Who are Paula Stanley's colleagues?
Paula Stanley's colleagues are James Westbury, Joselyn Cano, Roxanna Soelter, Radele Rose, James Napolitano, Randall G, Gargi Pathak.
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Paula Stanley
Tucson, Az
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