Phillip Stapp

Phillip Stapp Email and Phone Number

Director, Learning and Development @ EssilorLuxottica
Phillip Stapp's Location
New York, New York, United States, United States
Phillip Stapp's Contact Details
About Phillip Stapp

Proven leader with experience developing managers and large teams. Expert in strategic thinking, gap analysis and improving underperforming teams. Possess comprehensive knowledge of hiring and developing high caliber talent. Passion for improving the customer and employee experience.

Phillip Stapp's Current Company Details
EssilorLuxottica

Essilorluxottica

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Director, Learning and Development
Phillip Stapp Work Experience Details
  • Essilorluxottica
    Director Of Learning And Development
    Essilorluxottica May 2023 - Present
    Paris, Fr
  • Essilorluxottica
    Senior Manager, Learning & Development
    Essilorluxottica Jan 2022 - May 2023
    Paris, Fr
  • Cartier
    Senior Manager, Learning & Instructional Design
    Cartier Jan 2022 - Jan 2022
    Meyrin, Ch, Ch
  • Cartier
    Manager, Learning & Instructional Design
    Cartier Oct 2021 - Jan 2022
    Meyrin, Ch, Ch
  • Cartier
    Manager, Learning & Transformation
    Cartier Feb 2020 - Oct 2021
    Meyrin, Ch, Ch
  • Cartier
    Retail Coach, West Coast
    Cartier Jun 2017 - Feb 2020
    Meyrin, Ch, Ch
  • Angie'S List
    Senior Manager, Strategic Projects
    Angie'S List Feb 2016 - Nov 2016
    Denver, Co, Us
    Works with cross functional teams to enable achievement of best practices through successful project management. Achieves operational objectives by contributing information and recommendations to strategic plans and reviews, resolving problems, completing audits, identifying trends, determining improvements, implementing change.
  • Angie'S List
    Senior Manager, Service Provider Relationships
    Angie'S List Jul 2014 - Feb 2016
    Denver, Co, Us
    Successfully hired, trained and coached Senior Account Managers and their teams to achieve company sales and client satisfaction goals. Developed and implemented department sales strategies, training and recognition programs. Successfully led company pilot teams including vertical selling, eCommerce, GainSight, low contract value team, retention team and team lead position.
  • Apple Retail
    Senior Manager
    Apple Retail Aug 2006 - Jul 2014
    Cupertino, California, Us
    Led large team to provide a transformational retail experience for customers. Impacted every area of operation including recruiting, hiring, training, scheduling, career pathing and development for staff, succession planning, inventory control, brand standards, visual merchandising, and product launch preparation and coordination. Acted as mentor for assistant managers in store and successfully ran market training program for new store managers. Consistently delivered results in line with company objectives and at top tier of market and region performance.
  • Best Buy
    Operations Manager
    Best Buy 2004 - 2006
    Richfield, Minnesota, Us
    Responsible for all store operations for big box consumer electronics retail company. Directly managed Human Resources functions including: recruiting, interviews, hiring, weekly payroll, performance management and terminations using Staffworks, Oracle and Campbell’s systems. Used budgeting and labor models to schedule store employees. Controlled expense budgets and Profit/Loss statement for store. Functioned as 'Manager on Duty' to resolve customer issues to mutual satisfaction. Grew store operations ranking from last in district to consistently rank in top two. Regularly exceeded store revenue budgets in 'Geek Squad' computer services division.
  • Meijer
    Guest Services Line Leader
    Meijer 1999 - 2003
    Grand Rapids, Michigan, Us
    Responsible for large team in all aspects of hiring, performance management, payroll and terminations. Directly led Guest Service Team in fast paced super center retail environment. Impacted all areas of store culture including, merchandising, product flow, store accounting, Profit/Loss Statement, scheduling, and sanitation.

Phillip Stapp Skills

Retail Store Management Sales Customer Service Visual Merchandising Recruiting Training Hiring Inventory Control Performance Management Team Leadership Customer Satisfaction Inventory Management Merchandising Loss Prevention Team Building Driving Results Customer Experience Succession Planning Profit Retail Sales People Development P&l Management Shrinkage New Store Openings

Phillip Stapp Education Details

  • Ball State University
    Ball State University
    Political Science

Frequently Asked Questions about Phillip Stapp

What company does Phillip Stapp work for?

Phillip Stapp works for Essilorluxottica

What is Phillip Stapp's role at the current company?

Phillip Stapp's current role is Director, Learning and Development.

What is Phillip Stapp's email address?

Phillip Stapp's email address is ph****@****ier.com

What schools did Phillip Stapp attend?

Phillip Stapp attended Ball State University.

What skills is Phillip Stapp known for?

Phillip Stapp has skills like Retail, Store Management, Sales, Customer Service, Visual Merchandising, Recruiting, Training, Hiring, Inventory Control, Performance Management, Team Leadership, Customer Satisfaction.

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