Paige Stevens Email & Phone Number

Grand Rapids, Michigan, United States

Grand Rapids, Michigan, United States

Grand Rapids, Michigan, United States

•Manage and track various order types from Retailers (ads, replenishment, Direct to Store, special programs) to ensure expeditious processing and compliance to Buyers and customers’ policies.•Work with Allocation Analyst to avoid out of stock problems. Use forecasting and ad schedules to create an early warning on any future inventory problems and or concerns.•Track and maintain On-Time & Fill Rate percentages for each customer. Make recommendations for improvements to management.•Daily review of scheduled transportation of orders for appropriate on-time delivery and minimize shipping costs by maximizing truck usage (i.e. extending arrival dates, calculating number of pallets per truck, combining multiple orders to one DC etc.)•Provide daily and weekly POS information on assigned accounts to Sales and other Department Managers.•Evaluate critical orders and inventory shortages and assign priorities, communicating need and requirements to Sales, Shipping, Traffic and Scheduling.•Investigate, document, and resolve customer exceptions/deductions and drive to reduce/eliminate these deductions/chargebacks.

Grand Rapids, Michigan, United States

• Illustrate strengths in relationship building and instructional best practices by maintaining positive relationships with class members through personalized and knowledgeable classes•Stay current with fitness trends and adjust instruction to meet the needs of each class•Motivate students to achieve their personal goals through developing and modifying routines

Grand Rapids, Michigan, United States

• Highly effective trainer recognized for assisting with recruitment, onboarding, and training of new staff; provides ongoing team mentoring to ensure staff feels confident in their abilities • Empathetic and active listener with a talent for maintaining calm in high pressure situations; utilizes strengths in interpersonal communication and conflict resolution to develop solutions that empower others and improve customer satisfaction ratings• Showcase industry knowledge by staying current on product and cannabis related information to provide customized recommendations to patients; oversee inventory and cash reconciliation processes in compliance with regulatory procedures

Rockford, Michigan, United States

• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business; served as a brand representative at specialty events to promote Rockford Brewing Company and propel new business• Applied comprehensive knowledge of craft beer and specialty menu items to increase daily sales; generated higher ticket averages by training employees on suggestive up-selling techniques• Demonstrated training aptitude by providing team members with specialized training and skills to optimize service delivery in alignment with individual needs; resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness

Grand Rapids, Michigan, United States

• Enthusiastic marketing coordinator recognized for increasing brand awareness and sales by promoting products to customers in store, through events, and via social media platforms• Illustrated strengths in content marketing and advertising by executing social media schedules, content, and paid ads, prepared monthly newsletters, created press releases, and produced engaging promotional content to increase brand presence• Demonstrated adaptability by learning and excelling at variety of responsibilities including events coordination, manager on duty, and training/recruitment; interviewed prospective team members and facilitated new employee orientations

Grand Rapids, Michigan, United States

• Career progression demonstrated by obtaining several internal promotions during 4+ years of service; roles included Key Account Coordinator, Volunteer Coordinator, Digital Operations Coordinator, and National Sales and Executive Assistant• Evaluated strengths of team members and assessed vacancies to match volunteers with positions; recruited, trained, and assigned 200+ volunteers and coordinated the planning and logistics for major area events ranging from 50-10,000 people• Showcased strengths in public relations and relationship building by successfully recruiting new talent while representing iHeartMedia at college job fairs; served as a brand ambassador through presence at station events and trade shows• Demonstrated technical skills by using CRM systems such as Salesforce, maintained a current volunteer database, prepared regional revenue reports, and acted as an extension of the sales/marketing team to develop creative content