Patricia Stringfellow Email & Phone Number

Socorro, Nm, Us

Albuquerque-Santa Fe Metropolitan Area

Provided human resources services for three physical therapy clinics across New Mexico, including but not limited to records and information management, payroll and benefit management, recruiting, facilities safety management, employee engagement and culture improvement, and additional office support services.*Manage the overall administration and analysis of human resources operations for staff development and improved employee overall satisfaction by 80% measured by -12 NPS score in 8/2022 to a 61.54 in 8/2024*Process biweekly payroll for 50+ employees and contractors with no errors*Managed safety program at two clinics and ensured all onsite locations are in state and federal compliance*Developed and promoted company culture to inspire creativity, innovation, and engagement with the staff promoting retention and motivation to work toward company goals*Fostered, developed, and provided positive direction for employee relations encouraging meaningful relationships throughout the company*Identified patterns and trends for improvement, planned and executed action plans to improve outcomes making systems more efficient and effective in increasing revenue*Collaborated with Executive Team on strategies relating to change management, recruiting, leadership development, employee relations and compensation to retain high quality staff*Managed employee Benefit programs including annual Open Enrollment and vendor relations*Workforce Planning – From Forecasting, Recruiting, Hiring, Advancing, Retaining, to Retiring for highly qualified and successful employees to promote clinic revenue growth*Provided solutions and hands-on support to executive and management team on HR issues to minimize interruptions in workflow*Monitored key performance indicators and managed performance metrics and management programs including incentives and periodic reviews to promote an outcome-based philosophy*Wrote extensive HR SOP, policies, procedures, and employee handbook

Albuquerque, New Mexico, United States

Reviewed and filed financial documents, coded accounting entries for data processing andposted daily receipts and payments in accordance with all established protocols.*Eliminated discrepancies in finances by expertly documenting expenses.*Took inventory of supplies and maintained accurate stock records to minimize losses andsupport supply ordering.*Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.*Diminished financial discrepancies and managed monetary transactions.*Tracked expenses and income for businesses while organizing and maintaining bankstatements for accounts.*Reported financial data and updated financial records in ledgers and journals.*Maintained and processed invoices, deposits and money logs.*Created plans to remedy financial discrepancies and reconcile issues with records.

United States

Processed bi-weekly payroll and taxes. Entered position, wage, and deduction changes. Maintained constant communication with several unions to ensure wages were correct per Collective Bargaining Agreements (CBA).*Provided excellent customer service for all payroll issues. Completed numerous employee terminations and hirings.*Completed payroll for over 3000 bi-weekly employees while ensuring no errors*Audited over 800 CBA employees to ensure 100% compliance with union

Santa Fe, New Mexico Area

Provided human resources services for a dance company with two locations in Albuquerque and Santa Fe, including but not limited to records and information management, payroll and benefits, recruiting, and additional office support services.*Conducted interview calls and interviews for diverse open positions*Processed weekly payroll and taxes.*Completed numerous HR reports for various organizations*Organized and filed finance and human resource documents in accordance with State and Federal Laws*Filed yearly and quarterly government reports to ensure 100% compliance*Completed payroll for over 200 monthly employees while ensuring no errors*Coordinated an entire records management overhaul of the entire organization in two separate locations which allowed for ease of use to find documents for audit

Los Alamos, Nm

Created dance schedules for three studios and managed the schedule in dance software for enrollment. Processed payments and maintained relationships with customers, instructors, board members, and benefactors. Ensured instructor timesheets were correctly processed through payroll. Ensured studios were maintained for the safety of students.

Pueblo, Colorado

Provided operation support through human resources duties for a steel manufacturing plant. Daily duties included scheduling testing for candidates, scheduling and monitoring interviews, as well as providing equal opportunity analysis.

Pueblo, Colorado Area

Preparation and processing of necessary papers and other documents at the Veterans Education Benefit Office. Assisted with the dissemination of general information regarding Veteran benefits and/or services Provided assistance to Veteran students with general inquiries about Veteran benefits via phone, email, or in person. Maintained and organized veteran-related files.

Fort Carson, Co & Fort Knox, Ky

Directly supervised and coordinated the activities of clerical and administrative support workers. Planned, directed, and coordinated administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services. Extensive knowledge of federal electronic records management requirements and best practices.*Directly responsible for the processing of over 1,050 service and impact awards with zero errors*Developed and implemented tracking mechanisms which resulted in 100% accountability of over 800 personnel across 5 locations*Reviewed, corrected, and processed over 250 end of service awards and implemented a tracking system which ensured accountability for subordinate and parent elements*Ensured all administrative actions were processed within a timely manner in accordance within regulations and organizational policies*Updated the organization’s manpower report which ensured qualified personnel were placed in appropriate positions increasing the operational readiness of a 3,000 person organization*Created a personnel in-processing standard operating procedure which reduced the integration timeline of new employees

Fort Meade, Md & Fort Bragg, Nc

Receive, store, and issue sales floor merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May mark prices on merchandise and set up sales displays.

Bachelor Of Science (B.S.), Business Administration, Management And Operations, 3.35/4.0

Activities and Societies: Minor in FinanceOrganization concepts including various design arrangements; Human resource management.

Associate Of Arts (A.A.), Business Administration And Management, General, 3.94/4.0

A.A. Business Management

Education record

Learned Management and Leadership Skills relating to: Land Navigation, Army Physical Fitness Test, Physical Fitness Training, Individual.

Education record

Learned Management and Leadership Skills relating to: Convoy training, leadership reaction course, numerous Army Warrior Tasks and Battle.