With over 20 years of experience as MD / Director and Business Development in Sales & Leadership roles within the Data, SaaS, BPO and Contact Centre industry, I am a passionate and driven leader who thrives on solving complex business problems and creating value for my clients. I have a strong background in leadership, business development, and growth, and a deep understanding of the market dynamics, customer needs, and competitive landscape in both sectors. My professional journey has seen me assume pivotal leadership roles, contributing to the success of companies during both growth and transformation phases (M&A), in international and multicultural business environments supported by private equity (LBO). I have a proven track record of success through my strong leadership qualities, real time data analysis, strategic thinking and the ability to get my hands dirty when I need to. This has enabled me to be successful in new business creation, business transformation, P&L management and improvement, customer and employee engagement and operational excellence.