Senior Itsm Consultant
CurrentRecent assignments: - Transformation Service Modeling consultant at BP IT for the Product Group of Mobility & Convenience, looking after the consistent processes and controlled structure of the IT Systems of Record through the Product transformation- Transition Lead at BP Business Application Services, building operating models and transitioning them to live across a portfolio of application services. Including SAP Ariba, Fieldglass, Salesforce and other SaaS/PaaS solutions as well as custom built, on-prem and AWS based solutions with a variety of client/web portal/mobile based use cases. Leading the transformation of transition approach from traditional waterfall to better fit agile and innovation funnel based programme portfolios and projectsSelected past assignments:- Service Management Consultant at Arriva global ERP Implementation- Technology Operating Model Transition Manager at Penguin Random House- Transition Manager for Platform at International Financial Data Services- SIaM Service Design and Transition Lead at TNT- Strategic Advisor for IT Insourcing and SIAM at Dwr Cymru Welsh Water- Global Service Management design architect, Rolls-Royce IT Transformation- Live Countries Transition Manager, SAP Programme at SABMiller- Global Availability Process Manager, BP Enterprise Systems- SAP Transition and Application Manager, BP Enterprise Systems - Global Service Management Toolset Selection PM, Rabobank International- Global Disaster Recovery process implementation and embedding, BP GOI- Service Design process implementation, LCH.Clearnet
