Sai L. Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Hyderabad Area, India

Process: GoDaddy IncSupported GoDaddy in auditing the US based employee's communication emails to customers on the lines of sales, services and hosting support. Provided feedback to Team Leads and relevant parties when ever needed. Was an acting Team Lead for India's sales. support and Upsell teams. Was responsible for compliance checks of emails and other forms of communications.In addition to this, I was also responsible for contacting existing GoDaddy global customer for SMB businesses & making relevant suggestions through consultative selling. I gave technical and product related refreshers and knowledge sharing to various SMB clients. I was also responsible for ensuring the process SLA calibrations are in line. Ex, NPS, CCS, CSat, Quality & compliance.

India

India

Organize and conduct orientation programs to council students & parents for SAT.I was responsible for meeting various school Head Of Departments to obtain leads of students and parents who are willing to apply for SAT.Also provided relevant study material and guidance to students on how to identify areas of interest and provide relevant coaching/training. Counselled students to fulfill gaps in order to achieve the benchmarks required to quality for SATsManaged a team of 8 business development executives to ensure smooth operation of the aboveShared daily, weekly & monthly report with relevant stake holders. Worked with various stakeholders in creating business improvement strategies & programs to educate and attract more student enrollments for SAT. Was also responsible for college admissions & immigration support

Mumbai Area, India