Pilar Sánchez De Lerín Email & Phone Number

Madrid, Community Of Madrid, Spain

Madrid, Community Of Madrid, Spain

Madrid, Community Of Madrid, Spain

AAt Gesmar I coordinate national and international audit, quality control and customer satisfaction projects in the automotive, financing, insurance and entertainment areas. I manage the customer call contact center and perform data analysis with the aim of designing strategic lines of development in order to implement customer satisfaction and business growth.

Madrid, Comunidad De Madrid, Spain

In Asana, the deepest human motivations are analyzed to drive and achieve the growth of your business. The mission is to provide answers: Respond to problems, seek solutions and propose optimizations: How can I improve my customer's shopping experience? How can I get my client to be my prescriber? How can I develop a proactive profile? How can I transform weaknesses into strengths? How can I transform information into knowledge? The way forward is to listen, analyze and develop strategies.

Madrid/ Palo Alto

Digitization in Idea-Solutions is a "must": online FGs, virtual communities, IDis, Customer Journey Maps, UXResearch, Bulletin Boards, online newspapers. It is being a unique experience for our clients who are surprised by the quantity and quality of information they obtain. Idea has its own online platform, which provides agility and efficiency in project management.

Madrid, Community Of Madrid, Spain

Freelance collaborator in national and international projects participating in the integral process of each project and using online platforms for field work with clients such as BAT, NESTLE, IATA, HILTI, NIVEA BEIERSDORFF, MERCEDES BENZ, VWSEAT, ONCE, VODAFONE, ESENER, ALLIANZ, COVESTRO

Madrid, Community Of Madrid, Spain

Freelance in national and international projects taking part in the integral process of each project and using online platforms for fieldwork as well as analysis and reporting and working on projects of relevant companies such as Procter & Gamble (Fairy, Ausonia, Pantene, Dodot, Sanex, Evax), OralB), Movistar (Aura project), Iberostar Spain, Coca Cola Spain, Correos Spain, TNT / Fedex ...)

Madrid, Community Of Madrid

Digitization stage by the Business Intelligence department of the ONO brand for which I work as a full time qualitative consultant. Participate in the Brand Building phase developing segmentation, U&A, Map of competitiveness and price elasticity projects, communicational positioning, fiber connection, identification of values, strengths and opportunities.

Madrid (Spain)

Conecta is a stage of professional and personal growth due to the challenge of developing the potential of a multidisciplinary team of more than 15 people made up of psychologists, economists, sociologists and computer scientists, through the transfer of knowledge and experiential learning based on trust. and credibility. On that trip we had colleagues such as COCA COLA ESPAÑA, BMW, MERCEDES BENZ, WERTHERS ORIGINAL, SCHWARZKOPF, NIVEA BEIERSDORF, HILTI, ALLIANZ, BONDUELLE, SUCHARD, MONDELEZ, DIAGEO, McCain; PHILIP MORRIS, XFERA, UNILEVER, TELEPIZZA ... among others

Psicologia Social Y De Empresas

Digital Marketing Course, Marketing Digital

This course has allowed me to delve into the discipline of User Experience both from the UX Research dimension and from the UI Design.

Digital Methods In Social Research, Digital Marketing

I really wanted to do this course recommended by experts in Digital Marketing and it has exceeded all my expectations. It has helped me.

Customer Journey Map: How To Analyze And Get To Know Your Customers To Create Innovative Experiences, Research Design, Una Metodología Clave Para La Detección De Necesidades Y De Mejora De Servicios

The CUSTOMER JOURNEY MAP tool reveals in detail the experience of the person when interacting with a service, a product or a brand..