Pragya Tripathi Email & Phone Number

Delhi, India

Delhi, India

• Managed student relationships to ensure satisfaction and retention.• Addressed queries promptly and provided ongoing support.• Used CRM tools to track, analyze, and manage student data.• Achieved engagement targets and reduced churn with retention strategies.• Analyzed feedback and metrics to improve service and NPS score.

• Source and screen candidates via job boards, social media, and outreach; assist in shortlisting.• Coordinate interviews, ensuring smooth communication between candidates and hiring managers.• Maintain candidate records, provide timely updates, and track the effectiveness of recruitment channels.• Promote Travel Counsellor as an employer on social media and job portals.

Banglore

• Coordinated with departments to ensure a smooth onboarding process.• Developed and maintained performance tracking metrics for new hires.• Ensured accurate documentation compliance with laws and regulations.• Facilitated communication between managers and new members.• Identified and recommended improvements to the onboarding process.

Delhi, India

• Taught English to ESL students, focusing on listening, speaking, reading, and writing skills.• Conducted regular assessments to track student progress and learning outcomes.• Created engaging activities to enhance student participation and learning.

Delhi, India

• Taught spoken English, organising interactive classes to improve language skills.• Assessed students' pronunciation, grammar, vocabulary, and language usage.• Used audio-visual aids (videos, PPTs) to enhance teaching effectiveness.

Executive Mba, Human Resources Management And Services

Currently pursuing

Master'S Degree, English Language And Literature

Nursery And Primary Teacher’S Training(Nptt), Elementary Education And Teaching