Develop applications for support team. Provide world class customer service and technical support to clients. • Developed a web application used by 10 support team members to manage incoming email tickets and provide detailed reporting functions.• Wrote patches that were successfully deployed onto client machines and also saved many hours of work for Development team.• Developed several WPF applications to automate tasks and improve efficiency of the support team.• Recognized by the company as Q2 and Q4 2015 top performer.

Contract Systems Administrator, Decatur Advisors LLC, Georgetown, TX (09/2013 – Present)• Migrated 10 email accounts and associated domain from IMAP mail server to Office 365 Exchange server with no down time.• Created a SharePoint deployment to manage documents and collaboration between 10 geographically separated users in a permissions sensitive atmosphere.• Handle all help desk requests and training requirements associated with the Office 365 system.

Led a 5-person team managing property, logistical systems, and processes for a Field Artillery Battalion consisting of over 600 personnel and over $100M in vehicles and equipment.• Completed an analysis of logistical requirements during the Battalion’s reorganization from 2 Batteries to 3 Batteries which lead to the successful receipt of over $10M in new property.• Coordinated the logistical support of 13 training exercises during the Battalion’s deployment to Fort Knox.• Supervised the successful implementation of the commander’s supply discipline program resulting in the lowest amount of property loss in the Brigade.

Captain, Battalion Fire Support Officer, 3-8 Cavalry Battalion, Fort Hood, TX (03/2011 – 04/2013)Led a 9-person team responsible for advising the commander and staff on fire support matters and coordinating the delivery of artillery and attack aviation fires for a 900-person Combined Arms Battalion.• Successfully trained and mentored 30 Soldiers on all fire support matters resulting in the first successful employment of massed fires at the National Training Center in three years.• Emphasized training on digital fire support systems that had been neglected for several years, which lead to the Battalion’s first successful use of digital fire support systems in over three years.• Attended the US Army Captain’s Career Course at Fort Sill, OK, achieved an overall course average of 92%, and was recognized for superior oral communication skills.

First Lieutenant, Platoon Leader, 2-29 Field Artillery Battalion, Fort Bliss, TX (04/2010 – 03/2011)Led a 44-person Paladin howitzer platoon responsible for providing timely and accurate artillery fires for a 4,000-person Brigade and was recognized as an agile leader by the Battalion Commander.• Planned and executed a training program that resulted in the successful certification of all crews during the battalion’s gunnery exercises in preparation for deployment to Iraq.• Responsible for the training, readiness, fitness, and health and welfare of 44 Soldiers and their families.

Second Lieutenant, Company Fire Support Officer, 4-6 Infantry, Fort Bliss, TX (09/2008 – 04/2010)Led a 6-person team responsible for coordinating intelligence collection efforts, liaising with Iraqi Police, and advising the company commander on intelligence, operations, and effects in the operating environment.• Coordinated over 2,000 Iraqi Police escorts for all Joint Forces movements in and around the town of Amarah.• Liaised with Iraqi Police during rocket, mortar, and IED attacks on US Soldiers and facilities in order to coordinate and integrate the Iraqi Police and US Army response.• Awarded the Bronze Star Medal for exceptionally meritorious service during a 12 month combat deployment to Iraq 2009-2010.