Pratheep Thayananthasothy Email & Phone Number
Who is Pratheep Thayananthasothy? Overview
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Pratheep Thayananthasothy is listed as Regional Manager, Business Strategy and Client Retention at Corporate Protection & Investigative Services, a company with 25 employees, based in Scarborough, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Pratheep Thayananthasothy.
Pratheep Thayananthasothy previously worked as Resource Sales Manager at Reliance Home Comfort and Inbound Sales Representative at Reliance Home Comfort. Pratheep Thayananthasothy holds Information Technology from University Of Toronto Scarborough.
Email format at Corporate Protection & Investigative Services
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About Pratheep Thayananthasothy
• Excellent interpersonal and communicational skills• Enthusiastic and very energetic • Fully developed, detail-oriented, self-motivated and well-organized work habits• Ability to identify problems and implement effective solutions• Able to work with Microsoft Word, Excel and PowerPoint• Ability to work collaboratively and productively in a team environment
Pratheep Thayananthasothy's current company
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Pratheep Thayananthasothy work experience
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Resource Sales Manager
- Provided coaching and assistance to all Inbound Sales Reps on an ongoing basis regarding product knowledge and procedure.
- Implemented sales plans and objectives in coordination with senior management while motivating Inbound Sales Reps to exceed target and goals.
- Created a 'Needs 4 Leads' program that integrates 5 different departments of Reliance and channeled them into the Sales que creating addition leads at a 62% conversion and generating more than $2 million in sales.
- Prepared daily and monthly sales reports alongside end of commission reports and submitted findings and analysis to senior management.
- Successfully Investigated quality inefficiencies, resolved consumer concerns and delivered preventative action.
Inbound Sales Representative
- Answered incoming calls to provide information about products, services and promotions while creating opportunities and cross selling HVAC, WP and smart home products.
- Generated more than 80+ leads per week and pursued opportunities to set up appointments and converted prospects into new customers.
- Optimized sales volume by managing accounts and building rapport with repeat customers by following guidelines and QA protocols.
- Secured sales by providing recommendations and educating customers about our product features and benefits.
- Created impactful relationships with customers and drove business development by delivering product knowledge.
Technical Support Consultant
- Provided exceptional support and resolutions to customers having technical issues regarding Rogers cable and internet products.
- Ran network diagnostics testing for cable/internet on FTR application to check strength of signal and suggested recommendations on how to resolve issues.
- Ran tests for multiple residential areas to diagnose any issues of connectivity of network, potential outages troubleshooting the connections, and applying the best methodology to each scenario for a resolution.
- Booked in-house/third party technicians to follow up with customers installation and product issues.
- Created escalation tickets in company’s CRM and followed up on tickets to provide resolutions for customers.
Pratheep Thayananthasothy education
Information Technology
Accounting And Finance
Bachelor Of Science (B.Sc.), Biological Sciences
Frequently asked questions about Pratheep Thayananthasothy
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What company does Pratheep Thayananthasothy work for?
Pratheep Thayananthasothy works for Corporate Protection & Investigative Services.
What is Pratheep Thayananthasothy's role at Corporate Protection & Investigative Services?
Pratheep Thayananthasothy is listed as Regional Manager, Business Strategy and Client Retention at Corporate Protection & Investigative Services.
Where is Pratheep Thayananthasothy based?
Pratheep Thayananthasothy is based in Scarborough, Ontario, Canada while working with Corporate Protection & Investigative Services.
What companies has Pratheep Thayananthasothy worked for?
Pratheep Thayananthasothy has worked for Corporate Protection & Investigative Services, Reliance Home Comfort, and Rogers Communications.
How can I contact Pratheep Thayananthasothy?
You can use AeroLeads to view verified contact signals for Pratheep Thayananthasothy at Corporate Protection & Investigative Services, including work email, phone, and LinkedIn data when available.
What schools did Pratheep Thayananthasothy attend?
Pratheep Thayananthasothy holds Information Technology from University Of Toronto Scarborough.
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