Paul Thele Email & Phone Number

Agio is an IT service provider primarily for alternative investment companies. I manage the Engineering teams that provide client support. These teams include the Server Team, Network Team and Storage Team. I oversee the day-to-day operation of these teams to provide break-fix and project support to our clients.I am an technical escalation point for my.

Norman, OK

• I am a systems engineer who provides Unix/Linux support for Premier Alternative Investment Managers. Activities include:
• Provide OS support for 384 Unix/Linux servers: RHEL7 and 8, CentOS 7, Ubuntu 12 and Solaris 10 x86. Support includes:
• patching of RHEL/CentOS systems
• Configuration management with Ansible Tower
• OS support for docker
• configuration/ maintenance of samba and NFS servers.

SAP Security/Basis 2011-2012Design and implementation of derived roles for SAP ECC Redesign of parent roles to eliminate SOD issuesWorked with Functional business units to redesign and implement modular parent roles to address SOD issues.Created report to identify tcodes within roles that were not utilized during the first 3 months post go-live and used.

• Provide support for Red Hat Enterprise Linux
• Installation of Network Appliance FAS 3070 for disaster recovery
• Review configuration and update Network Application FAS 3070c
• Support legacy SAN storage: Engineo and LSI storage arrays
• Support/document configuration of Brocade fiber switches
• Provide support for legacy HPUX systems

• Developed Playbook for Adage Disaster Recovery
• Provided support to DBAs for testing of Adage DR procedures
• Developed knoppix kickstart server methodology for Adage Disaster Recovery
• Assisted in the migration of SAN equipment into locked cabinets
• Provide daily support on HPUX and RedHat Linux servers
• Administer Symantec Netbackup software

• Assisted in the administration of 18+ Unix/Linux systems
• Assisted in the installation of Unix/Linux systems
• Assisted in the operational support of Legato Networker backup software
• Assisted in the administration of multiple NetApp SAN appliances

• Manage 29 contract employees on three tasks:
• Act as liaison between FAA federal staff and Titan contract staff
• Coordinate Daily Operations of the Technical Staff
• Create and maintain On-call support schedule
• Coordinate schedules to facilitate support coverage.
• Provide architectural recommendations for technical and strategic design to the Systems Management Facility (SMF)

• Act as liaison between FAA federal staff and LMIT contract staff
• Coordinate Daily Operations of the Technical Staff
• Coordinate schedules to facilitate support coverage.
• Provide architectural recommendations for technical and strategic design to the Systems Management Facility (SMF)
• Delegate tasks to SMF technical staff for support and projects
• Senior Systems Administrator, Lead technical resource