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With over 6 years of experience in product management, I am deeply committed to leveraging my expertise in SaaS, product development, and customer support optimization to drive success at SprintFWD. My mission aligns with our goal to revolutionize digital services, focusing on efficiency and user satisfaction. I thrive on bringing diverse perspectives to our team, ensuring our products resonate with our varied clientele.At SprintFWD, I've improved product development processes significantly, leading to a 30% increase in efficiency by introducing a pioneering SaaS design framework. Collaborating across departments, I delivered over 20 product features on time, enhancing user engagement by 15%. My role in the successful launch of the Coupons App, which led to a 50% reduction in customer support tickets, exemplifies my skill in crafting seamless user experiences and optimizing customer satisfaction.
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Senior Product ManagerBenerationLos Angeles, Ca, Us
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Senior Product ManagerSprintfwd Aug 2023 - PresentIrvine, California, UsI improved product development efficiency 30% by implementing SprintFWD’s inaugural SaaS design framework. I also integrated AWS, which enhanced data management for more than 100 locations of a major U.S. gym chain, streamlining operations and boosting productivity.Through product roadmap and sprint planning, I delivered 20+ product features on schedule, increasing user engagement 15%. Additionally, during the launch of the Coupons App, I cut customer support tickets 50% and heightened customer satisfaction by crafting 100+ sequential guidelines, ensuring a smooth user experience. -
Product ManagerProductfy Aug 2022 - Aug 2023San Jose, Ca, UsI boosted transaction volume 15% month-over-month by implementing a new debit card solution on the BAAS platform. I partnered closely with product, sales, marketing, and development teams to execute go-to-market strategies that facilitated successful product launches. -
Product ManagerCasebook Pbc Jul 2020 - Aug 2022New York, Ny, UsI improved team productivity by overseeing an agile group of 12+ members, I facilitated daily stand-ups, coordinated sprint planning, and led retrospectives. My leadership not only streamlined our processes but also cultivated a collaborative environment that empowered each team member to contribute their best.I enhanced the onboarding experience for new hires by developing training materials and establishing peer mentorship programs. Additionally, I enriched the platform’s functionality by conducting UX research with 50+ participants, enabling me to refine our product features based on genuine user insights. -
Volunteer | Lead Product ManagerFightpandemics May 2020 - Oct 2020Zug, Zug, ChLead Product Manager for the Mobile and Web team. FightPandemics is an altruistic platform created in the wake of COVID-19 that connects people and organizations in need of help with those that can provide it. In fostering these vital connections, we empower communities to respond more quickly and effectively to the crisis. Our vision is to create a world where humans are more resilient to emergencies.We are a global group of volunteers that came together to make a difference and are actively looking for other highly-dedicated individuals to join us. -
Product ManagerTestloop Inc. Feb 2018 - Jul 2020Los Angeles, UsResponsible for leading product development teams to build end-to-end software products. Leading internal efforts to move assigned products through the Product Life Cycle process by ensuring that all necessary deliverables for cross-functional teams have been met. -
Frontend Web DeveloperTestloop Inc. Oct 2015 - Feb 2018Los Angeles, UsDesigned and built front-end software of the freelance software development marketplace utilizing the following design and web development frameworks and languages: Angular JS, Node JS, HTML5, and CSS3
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Software EngineerRockwell Collins May 2014 - Oct 2015Cedar Rapids, Iowa, UsSoftware Engineer responsible for the software development of Inflight Entertainment Systems for private and commercial Business Jets. Duties include utilizing software engineering skills and best practices in necessary programming languages to efficiently assist Systems and Software Engineers in executing daily tasks required to develop, test, and integrate Inflight Entertainment Systems for both private and commercial Business Jet customer development projects. -
Summer Technical InternRockwell Collins May 2013 - Aug 2013Technical summer intern responsible for supporting the development of Cabin Electronic Systems within the Cabin Systems Inflight Entertainment group.Duties include utilizing basic software programming and troubleshooting skills, assisting Systems and Software engineers in executing daily tasks required to design, develop, integrate and test Inflight Entertainment systems for new customer development projects
Phil Thomas Skills
Phil Thomas Education Details
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Loyola Marymount UniversityElectrical Engineering With Emphasis In Computer Engineering
Frequently Asked Questions about Phil Thomas
What company does Phil Thomas work for?
Phil Thomas works for Beneration
What is Phil Thomas's role at the current company?
Phil Thomas's current role is Senior Product Manager.
What is Phil Thomas's email address?
Phil Thomas's email address is pj****@****ner.com
What is Phil Thomas's direct phone number?
Phil Thomas's direct phone number is +190999*****
What schools did Phil Thomas attend?
Phil Thomas attended Loyola Marymount University.
What skills is Phil Thomas known for?
Phil Thomas has skills like Software Engineering, Java, Electronics, C, Html, Matlab, Ife, Systems Engineering, Css, Javascript, Xml, Eclipse.
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