Paul Johnson Email & Phone Number

With over 20 years of work experience in the banking industry, I am a seasoned and versatile professional who loves a challenge and isn’t afraid to tackle hard things with energy, determination, humor, and a growth mindset.I’ve had the opportunity to serve and excel in several different roles at both large and small banks. Having started my career on the frontlines as a teller, I gained valuable skills and perspective which have carried through every role I’ve played. Keeping customer experience at the forefront is ingrained in my being and has remained a priority as I gradually shifted from customer-facing roles to the realm of operations, risk management, and compliance.I possess strong communication and training skills, which I leverage to coach and mentor my team and colleagues. I’m also a stickler for details. I can analyze complex problems, identify potential risks and mitigate them with creative and proactive solutions. I am skilled in project management, knowing how to break down an enormous project into practical tasks that move the needle forward to completion.I get inspired by innovation and the thought of equipping others with tools, resources and technologies which help them support customers and each other. Team success is the best!I am passionate about delivering exceptional service and enhancing the bank's reputation and performance. I look for new ways to improve the efficiency and quality of operational processes, and to collaborate with other teams and stakeholders to drive and achieve sustainable growth. I am committed to fostering a culture of compliance and excellence, maintaining the highest ethical standards while supporting strategic objectives.I am driven by a mission to provide simple, secure, and smart banking solutions to customers and to create a positive impact on the community.

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  Lee University

  Business Administration