Paul Kim Email & Phone Number

United States

San Francisco, California, Us

• Crafted AI-driven experiences and platforms for Dropbox product suite, focusing on onboarding, activating, and adopting key workflows seamlessly.• Leveraged AI capabilities to enhance user experience and streamline processes within the Dropbox product suite.

San Francisco, California, Us

I led the pioneering efforts in redesigning Dropbox's web properties, integrating a full multi-product suite. This involved ideation, execution, and collaboration with cross-functional teams to ensure a seamless user experience.

San Francisco, California, Us

In my role as Lead Product Designer at Dropbox, I collaborated with cross-functional teams to migrate onto MacOS File Provider API for over 40 million Desktop users. This involved re-architecting the core sync platform on both Windows and Mac, resulting in a seamless transition and improved customer experience.

Austin, Texas, Us

Directed and contributed to the formation of DISCO’s first design system to bring coherence and consistency to both building and deploying products.

Austin, Texas, Us

• Designing internal tools enabling the organization’s operational efficiencies across HR, Sales, and Engineering• Led UX strategy for implementation of experience that optimizes product and engineering velocity allowing products to ship to customers 22% faster• Established process and development for internal tools design system language

Austin, Tx, Us

• Led the user experience of both advertising experiences and reporting tools. Optimized the advertising product design to generate 400% more revenue. And helped establish an attribution model dashboard for Sales and clients to track ROI• Contributed to the roadmap of centralized design system for the core product. Advancing the efficiency and effectiveness of product development• Transitioned design team to agile philosophy to establish consistent development language across cross-functional teams

Austin, Texas, Us

• Responsible for digitally positioning the festival experience and optimizing checkout process for millions of global music and food customers.• Facilitate overall product design and marketing strategy for 18 digital platforms in 7 countries with an average of 30% increase in site traffic from 2015.• Delivered user research, competitive analysis, and prototypes of redesigned landing pages optimized for mobile experience, and resulting in 70% increase in social sharing.• Successfully integrated website and mobile app content strategy by collaborating with municipalities, marketing, and engineering teams increasing conversions by 700%.• Investigate and resolve web and mobile user experience through usability evaluations and A/B testing.• Daily analyze customer behaviors on website analytics, as well as customer surveys, to reveal insights into market trends and customer needs.• Coordinate cross-functional team members’ feedback and stakeholder input to prioritize vision and plans as Product Owner for team’s weekly sprints.• Conduct monthly site audits and remediation within Google Analytics, Google Search Console, and SEO Screaming Frog to improve web performance and optimize page speeds.

Austin, Texas, Us

•Refreshed Institute’s website presence with updated content and improved user experience increasing traffic to the site and overall enrollment to the program to over 100 students•Systematized Institute’s recruiting, training, and on-boarding processes for 100 students training for leadership in the local for-profit and non-profit sectors each semester, and deploy- ment to future places of employment upon graduation

Austin, Texas, Us

• Organized the information architecture, design, and deployment of redesigned mobile app resulting in doubling the adoption rate of the product.• Cooperated to translate meeting social needs within Austin through a web app that mobilized 600 volunteers and served 4,000 families involved in the foster care system in Austin, TX.• Researched Central Texas commercial real estate market and managed office design of over 75,000 sq.ft. combined to accommodate office space needs of 12 non-profits.• Corresponded press releases with communication team with media channels: CNN, Al Jazeera, Reuters, and The New York Times.• Co-developed and implemented organization’s fundraising campaign raising over $38.6 million and increased members by 100% through design of digital and print products.• Owned research, creation, and online distribution of annual budget report infographic for review and approval by key stakeholders.