Patti Newbold Email & Phone Number

New York, New York, United States

New York, New York

As the VP of HR/Lead HRBP of J.Crew Brand, I supported and drove the people strategy for each business unit with C-Suite leaders and aligned with J.Crew Brand strategic initiatives, focusing on organizational design, headcount and budget management, succession planning, and talent retention.During this time, I led a team of 5 HRBPs, supporting 3.5K employees and managers across the NY corporate office, Hong Kong office, 125 J.Crew Brand retail stores, and call center with performance management, talent development, and employee engagement, ensuring alignment with the brand’s culture and values. Additionally, I consulted on intricate leaves of absence (LOAs) and interactive dialogues; contributed to interviewing panels for VP-level and above candidates; supported onboarding and executive integration plans; and partnered with HR COEs, Finance, and Legal to create policies and programs to competitively hire, retain, reward, engage, develop, and protect the health and safety of all associates.► Mitigated risk of unionization by implementing “Coffee Chat” tour of town halls with store leaders and their teams.► Optimized seasonal hiring processes by assembling and leading a 10-member holiday hiring task force for all retail locations.► Strengthened leadership skills across newly promoted supervisor population by developing “People Manager” training.► Avoided compliance issues by educating leaders on company policies/code of ethics and state/federal employment laws.► Enabled data-driven HR decisions by analyzing feedback from exit and stay interviews and engagement surveys, leveraging insights to identify trends and anticipate potential issues and opportunities.► Minimized employee relations escalations by working closely with the Associate Relations Center of Excellence (COE).► Earned Korn Ferry 360 Certification and trained ~75 senior leaders and J.Crew managers on Situational Leadership II.

New York, United States

While the VP of HR/Lead HRBP for the NY Home Office, I delivered HR support and leadership to 1.2K associates across the NY and Hong Kong home office for all 3 J.Crew Group brands (J.Crew, Madewell, and J.Crew Factory). Additionally, I motivated, mentored, and led a team of 5 HRBPs accountable for employee experience, from onboarding to offboarding; investigated and resolved complex employee relations matters in the home office; and collaborated with business leaders on team performance management, engagement, training, and compliance.► Re-imagined company culture and managed accompanying change while supporting the vision of newly onboarded CEO.► Established and launched the company’s first enterprise engagement survey, leveraging insights to prioritize efforts focused on improving engagement, including a work anniversary recognition program.► Introduced and led first-ever Associate Impact Groups (AIGs) program and Employee Resource Groups (ERGs).► Facilitated the launch and served on the company’s Diversity, Equity, and Inclusion (DEI) Council.► Shaped the strategy for COVID-19 response and led the Hybrid Work Policy team to establish protocols and practices.► Reduced attrition across the new hire (<12 month) population from ~33% to 15% within 1 year of developing and implementing employee-focused strategies, including improvements to onboarding and 6-month pulse checks.

New York, New York, United States

During my time as the Director of HR for the NY Home Office, I counseled 650 employees and managers across Marketing, Design, Merchandising, Planning & Allocation, and IT on associate relations, performance management, and HR-related matters.► Ensured compliance with all required trainings and HR best practices.► Improved performance by implementing calibration tools and leading calibration sessions with executive leadership team.► Owned change management for the “Omni” Transition of business practices and organizational design.► Supervised 1 HR generalist and 1 HR coordinator

New York, New York, United States

As an HR Manager for the NY Home Office, I guided 400 business partners on employee relations, performance management, and engagement strategies across the Madewell Brand stores, Madewell Home Office, and J.Crew Marketing and Design teams.

Northeast, Midatlantic, New York Metro, United States

I began my HR career with J.Crew Group as a Regional HR Manager where I partnered with store leadership to manage associate relations issues and investigations for the NE region of J.Crew/J.Crew Factory stores and all Madewell stores across the U.S. Additionally, I conducted store visits to evaluate environment, service, and compliance and managed hotline calls and queries.