Patrick Lee Email & Phone Number

Washington, District Of Columbia, United States

Arlington, Virginia, United States

Arlington, Virginia, United States

Bethesda, Maryland, United States

Bethesda, Maryland, United States

Mountlake Terrace, Washington

- Operated with a co-intern a business development plan to increase patient and provider practice engagement and enhance the user (patient/practice provider) experience in the online healthcare communication platform, Premera Pulse.- Launched an initiative based on Six Sigma concepts to revamp the current Premera Pulse platform to include the features of care navigation, behavioral health resource locator, pre-authorization abilities, and social determinants of health data… Show more - Operated with a co-intern a business development plan to increase patient and provider practice engagement and enhance the user (patient/practice provider) experience in the online healthcare communication platform, Premera Pulse.- Launched an initiative based on Six Sigma concepts to revamp the current Premera Pulse platform to include the features of care navigation, behavioral health resource locator, pre-authorization abilities, and social determinants of health data collection.- Presented with the co-intern the Premera Pulse business plan to Premera executives. Show less

Greater Seattle Area

- Developed a process improvement plan for the long-term care facility to enhance 3 underperforming patient quality areas to meet or get past state and national averages using the Abaqis electronic quality management system.- Applied organizational behavior fundamentals to launch a project on creating strategies to develop improved group dynamics among the facility’s nursing units.- Assisted the facility administrator in updating the facility’s emergency supply inventory system… Show more - Developed a process improvement plan for the long-term care facility to enhance 3 underperforming patient quality areas to meet or get past state and national averages using the Abaqis electronic quality management system.- Applied organizational behavior fundamentals to launch a project on creating strategies to develop improved group dynamics among the facility’s nursing units.- Assisted the facility administrator in updating the facility’s emergency supply inventory system and hosted workplace safety workshops for facility staff and providers. - Problem solved customer support requests, demonstrated empathetic listening to patients’ experience issues, and maintained a flexible and attentive work ethic to manage facility needs.- Shadowed a variety of facility operations: administration, nursing, physical therapy, occupational therapy, and nutrition. Show less

Gainesville, Florida Area

- Established strategies for resource access to vulnerable populations in need at the request of non-profit partner institutes which resulted in 26 local institutes being funded for their efforts in supporting education, financial stability, and health assistance.- Worked with Director of Community Impact and executives of non-profit partner institutes to negotiate and implement the delivery of over $200,000 in resources.- Helped organize community outreach events and United Way… Show more - Established strategies for resource access to vulnerable populations in need at the request of non-profit partner institutes which resulted in 26 local institutes being funded for their efforts in supporting education, financial stability, and health assistance.- Worked with Director of Community Impact and executives of non-profit partner institutes to negotiate and implement the delivery of over $200,000 in resources.- Helped organize community outreach events and United Way toy, food, and school supply drives. Show less

Gainesville, Florida Area

- Assisted University of Florida project managers in collecting research data for multiple projects involving Florida Medicaid.- Conducted interviews with Medicaid and Medicare users in 36 counties in Northern Florida using crucial conversation techniques and educated clients on aspects and benefits of Medicaid and Medicare program. - Produced reports of various individuals' opinions on health insurance and first hand experience on healthcare services treatment. -… Show more - Assisted University of Florida project managers in collecting research data for multiple projects involving Florida Medicaid.- Conducted interviews with Medicaid and Medicare users in 36 counties in Northern Florida using crucial conversation techniques and educated clients on aspects and benefits of Medicaid and Medicare program. - Produced reports of various individuals' opinions on health insurance and first hand experience on healthcare services treatment. - Reported quantitative data on patient health care usage and qualitative data on patient opinions on health care quality to the principal investigator. Show less

Gainesville, Florida Area

- Worked the front of the restaurant as a host and waiter.- Assisted the back of the restaurant as a busboy.- Helped organize restaurant money and customer service requests.- Took phone call orders from customers.

Master Of Health Administration (Mha)

Activities and Societies: Dean's Advisory Council for Students (UW Public Health), Master of Health Administration Student Association.

Bachelor Of Public Health With Honors, Major: Public Health Minor: Business Administration

Activities and Societies: Asian American Student Union, Student Government, Kappa Phi Epsilon Christian Fraternity, Health Professions.

International Baccalaureate Diploma Programme (Ibdp)

Fort Myers, Florida