Peter Roche Email & Phone Number

Cary, NC, US

• Providing CIO level consulting to help customers mature their services and organizations in order to successfully meet new goals and transition into a digital business model. Activities included:
• IT strategy roadmap development
• Merger & Acquisition assessments
• Cybersecurity prevention, detection, and mitigation reviews
• Datacenter, infrastructure, cloud design, and managed services assessments
• Operational and application assessments

Morrisville, NC, US

• IT strategic planning, administration, and leadership of Syneos Health's global technology infrastructure and service operations.
• Strategic roadmaps and continuous improvement programs
• Leadership and development of a high performing global technology team
• Implementation of a service centric culture within a technology team
• Financial/budget management, asset management, vendor management
• Service architecture, system engineering, application performance management, and security

Dublin, IE

Implemented and supported the global IT strategy, infrastructure, application operations and program management activities for this global Clinical Research Organization. Highest priorities were focused on reducing cost while at the same time improving services with the goal to differentiate ICON from its competitors.Goals were achieved by refining and.

Herndon, VA, US

• Developed relationships with our customers CIO’s and CTO’s in order to develop their IT strategy and business requirements. Developed relationship with our infrastructure and software partners, like NetApp, Cisco, HP.
• Helped health care customers leverage new infrastructure and application technologies to achieve their “Meaningful Use” goals.
• Development and delivery of private and hybrid Cloud services
• Built infrastructure and service resiliency in, and between data centers.
• Lifecycle application and data management.
• Introduction/integration of new technologies in the data center.

Durham, North Carolina, US

• Led the core IT infrastructure and operations services: global servers, storage, data base services, data center services, system engineering, desktop engineering, application performance evaluation, and infrastructure.
• 2008 Innovation recognition from a global panel of independent judges. Recognized for the use of NetApp storage solutions in the Enterprise Business Applications category.
• 2006 Quintiles President award for major acquisition and divestiture activities
• Built a new global support organization from the ground up, hiring and training staff to replace outsourced vendor’s team.
• Built two new global datacenters, and then consolidated and closed 10 regional data centers.
• Built a follow the sun support model and ITIL practices that significantly improved the timeliness and quality of service.

CA

• Led global infrastructure operations supporting enterprise services and R&D for this $22b global telecommunications provider. Implemented a global support model that significantly improved the quality of services and.
• Implemented a 24x7 global follow-the-sun operations support model - System support & security groups located in Europe, North America, and Asia Pac - Managed a global group of over 300 staff through five service.
• Managed $224 million dollar annual budget
• Responsible for six datacenters, over 1400 servers across 29 locations, supporting 800 applications (including SAP), with over 98,000 registered users
• Implementation of remote global management reduced staffing costs by 70%
• Reduced operating costs 20% year over year for five years

Randolph AFB, TX, US

Managed the IT infrastructure and application resources,responsible for mainframe, midrange and desk top services for Air Force headquarters at the Pentagon.

Executive Leadership Certificate

Bachelors In Information Technology

Education record