Developing the next generation of connected systems in Card Tech.

Running software consultancy for identifying the intersection of improvable business processes and user experience flows. Building and securing backend and frontend systems for customer growth.

Registration System - Increased applicant conversion 30-60% while leveraging new registration for platform migration. Orchestrated move to a unified account-management member experience.Reservation System - Augmented functionality to offer ancillary products and handle poor member behavior. Updated pricing system to make changes easier and more transparent to business.Security - Planned and built member security-and-fraud initiatives using Java/Kotlin microservices. Expand member-evaluation systems; trained users and streamlined it for self-service use.Mentoring - Aided junior engineers to work across technology stack.

Reduced applicant approval time from days to seconds. Led half-dozen remote engineers in a microservices environment across multiple languages in back and front-end. Performed as liaison between product, engineering, risk, and business for determining and updating scope, deadlines, work output. Implemented new and updated older user-flows in React/Redux front-end application. Evaluate and integrate third party security/fraud solutions.

Achieved 80% reduction in call volume related to login & password recovery systems by simplifying and further securing business processes and code. Drastically reduced fraudulent logins through new security protocols. Fixed website and server-side vulnerabilities.

• Increase speed of fraud-detection product by 60x• Upgrade and improve logging infrastructure (ELK stack)• Create APIs along with corresponding updates to member-facing single-page-application

• On-call support to address off-hour issues• Updated and solidified servers for app-deployment

• Wrote tools for other developers• Automated testing process• Installed and configured analytical scripts on servers• Documented work on wiki, and checked code into version control system

• Designed and built MS SQL database to handle company’s media and file needs, reduce paper, and streamline internal processes• Built and documented web (.Net) front end to manage aforementioned database• Created C# program to automate printing of documents• Constructed and updated numerous SQL stored procedures and reports