Check-In Agent
Belgrade, Serbia
-Checked in passengers for domestic and international flights, ensuring accuracy of passenger information and luggage details.-Verified travel documents, identification, and visa requirements for international travelers, utilizing skills gained from completing multiple courses on document verification.-Provided assistance to passengers with special needs, such as wheelchair requests and medical assistance.-Managed and resolved issues related to flight delays, cancellations, and rebooking, while maintaining a high level of customer service.