Puja Aggarwal

Puja Aggarwal Email and Phone Number

Customer Service Coordinator- Agilent Technologies @ Elevate
Delhi, India
Puja Aggarwal's Location
Delhi, India, India
About Puja Aggarwal

Puja Aggarwal is a Customer Service Coordinator- Agilent Technologies at Elevate. They is proficient in English and HIndi. Colleagues describe them as "Puja manages QA for the Morningstar web sites that I manage. She is exceptionally good at her job and runs the overall QA functional for the team very well. The things that strikes you about Puja is the passion she has for going a great job and this comes over in the quality of her work. Not only does she have excellent communication skills but she is very experienced at working across geographic locations - India, UK, China and the US for Morningstar. Puja is great organiser which is not only good for the role that she has currently but would hold her in good stead for future positions especially in project management, programme management or product management." and "I worked for a short while on a project with Puja. I found her to be friendly, thorough and very easy to work with. Not only was she always prompt with testing, she also gave very detailed descriptions of her findings, and accompanied them with pictures, videos and all the other important information needed to diagnose faults, which for a developer is vital. She is an excellent communicator."

Puja Aggarwal's Current Company Details
Elevate

Elevate

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Customer Service Coordinator- Agilent Technologies
Delhi, India
Puja Aggarwal Work Experience Details
  • Elevate
    Elevate
    Delhi, India
  • Agilent Technologies
    Customer Service Coordinator
    Agilent Technologies Dec 2022 - Present
    Manesar, Haryana, India
    Sourcing vendor sales quotes and creating quotations(Price & Material) forthe customers of Agilent products and internal partners, product includehardware and software products.Provide excellent and timely service to internal & external customers in thebusiness fulfilling the process.Work with Representatives to create Quotes based on customer’srequirement and to ensure Agilent policies and Quality is determined.Handling the Quotations Mailbox and responsible to allocate the Quotationsamong the team members.Responding to various emails from customers or internal partners.Responsible for Verifying all the required documentation and information,including freight forwarder information,correct ship to/ bill to addresses, shipment and payment terms in an order.Validate warranty and active agreement of the customer.Processing the orders within the defined timeline (TAT) as per theagreement and maintaining process metrics.Active usage of SAP, Outlook and MS Excel Continuously demonstrated atroubleshooting attitude i.e., solving problems in processes.Have always been a team player by lending a helping hand in additionaltasks
  • Omyra Kreations
    Founder - Omyra Kreations
    Omyra Kreations Apr 2014 - Dec 2022
    New Delhi Area, India
  • Morningstar India Pvt. Ltd.
    Senior Software Qa Analyst
    Morningstar India Pvt. Ltd. Aug 2011 - Feb 2013
    New Delhi Area, India
    Head of QA, responsible for the quality and functional integrity of 13 investing websites in Europe, South Africa and Latin America.• Strong knowledge of all phases of SDLC & STLC• Develop and implement Test Plans• Review requirements understanding its potential use as well as detecting errors and bugs in design and also provide estimation and assess its potential risks for failures and success• Check / Review the Test Cases document• Regular communications with the clients (Telephonic as well as Electronic)• Organize meetings, Prepare the Agenda for the meeting & sending the Status Report • Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, etc.• Document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the organization.• Log project related issues in the defect tracking tool identified for the project.• Check for timely delivery of different milestones.• Proficient in cross browser compatibility testing.• Have experience in AGILE methods of testing.• Extensive proficieny in black box testing• Designed and executed the test plan for the first European HTML5 Web Application & its testing on Mobile Emulators, I-Phone4, Android and others.• Proficient in Designing, creation & execution of test cases.• Writing User Manual• Proficient in tracking and Reporting Bug• Have good experience in working on ecommerce applications with payment gateways.• Raising Bugs; Bug Verification using Bugzilla, Jira and Quickbase.• Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks.• Using Googledocs (Release planning, Testcases, screenshots, Video grabs. Other reports etc).• Customizing Reports as per the Project requirement.
  • Morningstar India Pvt Ltd.
    Software Qa Analyst
    Morningstar India Pvt Ltd. Oct 2007 - Aug 2011
    New Delhi Area, India
    Worked as S/W QA Analyst for Inetgrated Web Tool (IWT) QA Team for 4.4 Years. Morningstar have their own tools for Investing and calculating in the fund market, It provides the Morningstar Rating also to all funds and helps to invest in the market. Was responsible for testing all the licensed tools of Morningstar like Portfolio Manager, Fund Screener, Fund Quickrank, Asset Allocator and many more.http://www.morningstar.co.uk/uk/tools/default.aspxI have worked for clients like Natixis, Rabobank, Neuberger Bermen, BBH, Skandia, UBS, WSJ, Inversis, Fineco and many others.
  • Hemscott India Or Ipreo
    Software Qa Analyst
    Hemscott India Or Ipreo May 2007 - Feb 2008
    New Delhi Area, India
    Worked as S/W QA Analsyt in Hemscott/Marketpipe/Ipreo India and done testing for Marketpipe's Products (IPREO).The process of New issue book-building and syndication is an intrinsically 'networked' business in which large amounts of complex data need to be exchanged between a numbers of users. Marketpipe's new issue engine, 'i-Synd', allows a syndicate desk to interface with clients and other banks in multiple ways. Built upon a fully XML-tagged database, it is highly flexible, reliable and fast.IssueNet (formerly ICMA Match) provides a complete electronic communication service between Fixed Income Syndicate Desks. The service enables the secure transmission of Deal and Order data, together with the management of supporting unique client ICMA IDs. The service is built upon modern open standard technologies, the ICMA API, which allows it to be linked to existing systems within each firm or accessed via a browser as required. The service has one specific goal, which is 'to cut the costs and time involved in exchanging information and managing deal-flow.Tested Marketpipe APPLICATIONS: i-Synd and IssueNet for clients like HSBC, ABN Amro, RBS, SocGen, WestLB, Credit Suisse, JP Morgan.Tested i-Deal Phoenix + IssueNet for Clients like Merrill Lynch, Citi Bank etc.

Puja Aggarwal Education Details

Frequently Asked Questions about Puja Aggarwal

What company does Puja Aggarwal work for?

Puja Aggarwal works for Elevate

What is Puja Aggarwal's role at the current company?

Puja Aggarwal's current role is Customer Service Coordinator- Agilent Technologies.

What schools did Puja Aggarwal attend?

Puja Aggarwal attended Delhi University, Nav Bharti.

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