Sr. Business Developer
Current• Comprehensive knowledge in export import domain - concepts like HS Code, Ports, FOB Price, Bill Number, Shipping bill number, CHA, port of landing, CIF value, Import duty, Buyer - supplier concept. Brief experience in SEO& Keyword Management.• Process associations with worldwide Exporters, Importers, Traders, SME 's, Freight forwarding companies, Logistic hubs, National & International Banks.• Command over Indian Customs Electronic Gateway (ICEGATE) handling and demonstrating to clients.• Data Sampling on excel format with accurate parameters leading towards closing the deal.• Client meeting online and offline with demonstration of database and dedicated portal for the same.• Strategic Planning, Market research, Report Publishing, PO Generation, Vendor Registration as Key Account Manager.• Customer success and data mining.• Established, maintained and improved relations with top company clients on monthly basis. • Guiding an average of 50 customers per day in finding, selecting and recommending products.• Manage the end-to-end international client management process. Specially countries like - USA, Peru, Indonesia, Singapore, Philippines, Pakistan & Sri Lanka.• Consistently placed customer service at highest priority and on average received 95% satisfaction rate on customer feedback surveys.
