Rollout different reports as per the requirement of top management (Productivity reports, efficiency reports, sales analysis report).■ Generating timely & accurate report for analysis, creating Dashboards and presenting it to the concerns.■ Provide data summary of huge data sets by presenting them into meaning dashboards using Tableau.Utilize Advance excel, SQL and different data visualization tools for data intelligence and analysis.■ Successfully interpret data in order to draw conclusions for Managerial action and Strategy.

One of the most satisfying roles that I have played in my professional life was at Everstylish. Here I was accountable for giving insights related to business solutions to drive customer service operations. I could contribute to the growth story by tracking and measuring goals that ensured a business portfolio of INR 15 million. Few of my notable achievements have been:■ Applied knowledge of principles and processes in conducting research and data mining to perform complex analysis; conclusively developed strategies business plans to improve Fashion and Jewelry brands and retailers'/ resellers business operations■ Built statistical reports that analyzed the Non-Delivery of orders and resorted to static conclusions like not delivering to specific pin-codes, capping the order size, capping the order value for COD orders, re-verifying orders placed by male customers (since the product sold was for Female jewelry) and led to minimizing Return to Origin (RTO) for orders by 40%■ Identified opportunities for process improvement and presented solutions by analyzing key metrics (email address, time to order) ■ Tracked and analyzed daily orders and lead-sources resulting in increased transparency; transform client data into meaningful, actionable information before processing product delivery■ Build and scrutinized team's scorecards for overall sales, set KRA/KPI, and identified areas to improve. ■ Prepared reports based on ad hoc file on daily, weekly & monthly basis using advance excel.

Here I drove INR 10 million business; developing sales and service strategy to achieve higher customer satisfaction levels■ Boosted sales revenue from 90% to 110% by executing high-value sale pitch & multi city-state services while executing service across Kolkata, West Bengal■ Enhanced sales through up-selling, cross-selling, & acquiring clients, provided BI solutions, addressing 1500+ clients' concerns■ Guided 10 Key Account Managers team to ensure compliance with policies & procedures set to exceed sales targets

■ Market covered: Eastern Zone- West Bengal, Bihar, Jharkhand, Assam, Andaman and Nicobar, and Chhattisgarh■ Recognized as a Best Performing Manager-2014 for showcasing outstanding team performance; accomplished 76.49% for maintaining Total Cleared Revenue, Active Contracts, Appointment Attended & Conversion, Average Value Per Contract■ Received Certificate of Excellence- 2013 for contributing towards outstanding Sales; increased sales