Pulathisi (Pula) Rahubedda Email and Phone Number

Senior Program Manager at Oncor

• Developed business plans for new product launches that included pricing strategies and marketing tactics.• Conducted weekly meetings with stakeholders to update them on progress and address any concerns or questions they had.• Provided inputs to Post Release Analysis process to highlight best practices, defects stats and trend analysis.• Coordinated with multiple client stakeholders and Virtusa for Risks, Issues, and Dependencies.• Developed detailed scope documents outlining requirements based on business needs and customer requirements.• Managed testing activities for new product development from requirements gathering through release management.• Developed organizational recommendations to ensure the sustainability of results.• Supported Bi-yearly performance appraisals & Annual performance appraisal.• Allocated offshore resources accordingly to the forecasted estimates.• Organized the implementation phase of the approved business cases, including running pilots, analysis of results, and rollouts.• Supervised the workstream managers to ensure that the baseline was established for the prioritization and measurement of improvements.

• Facilitated the daily stand-up meeting, ensured that all team members are aware of their current status and any roadblocks they may face.• Ensured that the scrum teams adhered to the Scrum values and principles at all times during a project.• Led all sprint planning, sprint reviews, sprint retrospectives and daily scrums with the development team.• Maintained Agile metrics and shared with multiple stakeholders to target sprint by sprint continuous improvement.• Provided support for continuous improvement within the organization by facilitating retrospective meetings after each project or iteration.• Developed relationships across multiple business units to ensure cross-functional collaboration on projects as needed.• Worked with the team to create a sprint backlog, which included user stories and tasks for each sprint.• Promoted empowerment of the team and encouraged a sustainable pace with high levels of quality and productivity which also improved employee retention.• Created daily scrums that were attended by all stakeholders and developers.• Managed the product backlog, ensuring it was prioritized correctly based on business value.• Collaborated with management to ensure proper project scope definition throughout development cycles.• Conducted retrospective meetings at the end of every sprint cycle to identify process improvements.

• Managed multiple projects with varying degrees of complexity and scope, from inception to completion.• Reported project status, escalate risks, issues and resolution with Tenet Client stakeholders.• Developed project plans that included timelines, milestones, deliverables, resource requirements, etc., for each project.• Participated in resources hiring interview process to hire resources based on the Project needs.• Assisted with defining business requirements by working closely with cross-functional teams including engineering, product management, marketing and sales to ensure alignment on goals and objectives.• Estimated effort for large projects and review estimations at Release level. • Oversaw all aspects of project management, including budgeting, scheduling and risk mitigation for each project.• Developed detailed scope documents that included requirements, design specifications and acceptance criteria for each project.• Collaborated with stakeholders to define requirements and identify risks before moving forward on projects.

• Led the Quality Assurance team to ensure that all products and services meet or exceed customer expectations, including adherence to regulatory requirements.• Developed a comprehensive quality assurance program for new product development, ensuring compliance with applicable regulations and industry standards.• Estimated the QA effort for large projects and review estimations at Release level. • Managed the QA testing of software releases prior to release as well as post-release support activities such as incident management and problem escalation.• Managed and track the progress of all Offshore QA activities and deliverables for ATV and Etums teams at Aetna offshore.• Provided leadership by example through effective communication, collaboration, coaching, mentoring, etc., resulting in high levels of engagement from employees at all levels of the organization.• Analyzed results of functional and non-functional tests to determine if they meet specifications or not; prepared detailed reports with findings and recommendations for further action by engineering teams.• Participated in design reviews for new products or enhancements to existing products and assisted with implementation of software quality assurance processes such as static code analysis, unit testing etc.• Provided support during system integration testing by providing expertise on specific modules/functions within a product.• Collaborated with management teams from other departments on special projects requiring interdepartmental collaboration.

• Collaborated with management to develop strategies for improving overall productivity and reducing costs.• Provided technical leadership by mentoring junior developers and participating in architectural discussions across teams. • Escalated issues to onsite lead and updating those issues to be clarified in the Q&A document.• Worked as the SME and provide guidance and support for the individuals within the owned projects.• Managed testing activities for new features from requirements gathering through release management.• Continuously improved overall domain knowledge for Channel Management Domain and Aetna Strategic Desktop application.• Contributed to Knowledge Management documents for Aetna Automated Voice, Eligibility/ Benefits, Enrollment, Provider, PCP Change, Provider Inquiry, Claims, Estimates, Accums, and Contact Events.• Trained other Quality Assurance Engineers on best practices related to testing methodologies and tools used by the company.

• Created Test Strategy & Conduct Work Product Reviews for Channel Domain.• Designed and implemented an automated regression testing system to ensure that newly introduced bugs do not re-appear in future releases.• Conducted manual testing on all major releases of software, including internal tools used by employees at company headquarters.• Worked directly with the Business, Development, and QA teams on the client side.• Collaborated with developers to identify critical issues before releasing product updates to customers.• Reviewed issues identified by the team members within the allocated projects and provide feedback and follow-up with QA lead/PM.• Managed QA process documentation, ensuring that all processes were up-to-date and consistent across projects