Pulkit Arora Email & Phone Number

Stamford, Ct, Us

● Team Leadership:○ Lead and manage the Cloud and DevOps team, setting priorities and ensuringtimely deliverables.○ Mentor and train team members in best practices for cloud infrastructure and DevOps methodologies.● Cloud Infrastructure Design:○ Designed and implemented AWS Cloud Infrastructure, creating distinct environments for External, Development, Staging, and Production uses.○ Developed and deployed Terraform modules for modular and reusable infrastructure code. ○ Set up Spacelift for Terraform deployment, code approval workflows, and environment management.○ Created blueprints for developer-friendly container and database testing environments.● Scaling and Optimization:○ Scaled AWS Batch/Slurm clusters, optimizing instance type selection, region placement, and job scheduling strategies.○ Migrated and consolidated Kubernetes ElasticSearch clusters into AWSOpenSearch Clusters, enhancing performance and reducing maintenance overhead.○ Upgraded Vault Cluster from Consul to Raft, improving stability and performance.● Infrastructure Modernization:○ Containerized 15+ legacy Python and Java applications into microservices, upgrading Python and Java versions.○ Designed and implemented BCP strategies with cross-region/site failover in Kubernetes.○ Modernized CI/CD practices by upgrading TeamCity infrastructure and migratingto infrastructure as code.● AI and Data Pipeline:○ Designed internal AI services and created AWS RAG pipelines with Kendra, Bedrock, and OpenSearch.○ Assisted in the development of internal AI products and established Azure API access environments.● Database Management:○ Managed Postgres environments during a DBA reorganization, standardizing on Postgres 16.○ Defined access protocols, backup strategies, and BCP plans, collaborating with developers to upgrade applications.

New York, Ny, Us

• Designed a container environment using Podman, Nomad, and Consul. - Requirements included container scheduling, service discovery and rootless containers. - Created Nomad/ Consul cluster for container scheduling. - Defined container build process via Buidah and Jenkins. - Worked with the engineering teams to help adapt their applications to stateless containers. - Defined container lifecycle and interaction patterns including Canary and A/B deployments. • Introduced a high performance storage offering with Pure Storage Flashblade. - Defined process flows for support and lifecycle management. - Leveraged ansible Ansible patterns for repeatable automated configuration of exports. - Defined operational and networking standards for multi-tennency use. - Partnered with the SRE team in supporting devices. • Designed and managed Netbox to enhance tracking of data center assets, worked with the facilities team and created objective burndowns of issues with data. - Enhanced internal infrastructure build processes including automated IP assignments, Hostnames, Rack Assignments, Network Patching, and Role assignments based on business needs for physical infrastructure using netbox data. - Created script and pipelines via Jenkins to interact with firm tools for tracking and inventory. - Created feedback processes to monitor Chef for any changes in hosts and automatically update inventory. • Managed monitoring and alerting for the infrastructure via OpenNMS. - Created a Hot/Hot SNMP and Syslog monitoring system. - Enhanced alerts and tuned notifications as required. - Upgraded OpenNMS to latest relevant releases. - Managed Syslog filtering and forwarding into Splunk via rsyslog. • Worked with Chef to deploy infrastructure and applications with repeatable patterns. Includes but not limited to: - Nomad Cluster, Consul Cluster, Postgres Server, Ansible and Ansible AWX, OpenNMS, Netbox, Jenkins.

New York, Ny, Us

• Managed Infrastructure team sprints, set technical goals and processes.• Focused on balancing iteration speed, deliverables, process automation, and tech debt to present solutions and direction.• Built out scalable applications using ECS, EC2, and Docker leveraged for Blue/Green and Canary deployments. Isolated environments for development stages and code escalation on AWS.• Wrote Infrastructure as Code modules with Terraform, Puppet, and Ansible for code reusability between environments and products between AWS and GCP.• Managed build out of Transit Hub architecture with Palo Alto Virtual Appliances, migrated from legacyhybrid VPN services to central core.• Defined and configured internal network flows for business isolation, shared services, and application environments.• Defined and built application lifecycle processes/ upgrade patterns to minimize or eliminate downtime.• Setup DNS infrastructure with centralized DNS management across environments with sinkholing and recursers using unbound.• Assisted with write out and deployment of Elasticsearch, Splunk, and Consul clusters.• Assisted with implementation of SSO via Okta.• Assisted with application CI/CD pipelines including troubleshooting GO code in development.• Assisted with monitoring buildout with Zabbix, Prometheus, and StackDriver.

New York, Ny, Us

• Managed 1.5+ PB of data transfers per month from internal storage to external sites (AWS S3, Google Storage, Globus, and Aspera Endpoints) via Commodity, Internet2 and Science DMZ.• Utilized Puppet and Foreman to build and manage 3000+ physical and virtual CentOS/ RedHat Servers.• Created Scripts (Python / Bash) and Processes around data management and movement that leveraged HPC parallelism for large datasets. • Managed Open Tickets and Tasks for team, assisted in setting expectations and communications with users. • Collaborated with the networking team to troubleshoot routes and manage ACLs with tools including iPerf, netstat and iptables.• Designed Dell Openshift environment for server management and infrastructure growth. • Managed Users via RH Identity Management wrote scripts in bash around automatic user creation. • Orchestrated reorganization of users from single organizational group to function based areas. • Explored options for Containerization with a focus on Multitenancy Isolation for Scientific software.• Assisted in installation of Scientific software based on R, Python and C++.

New York, Ny, Us

• Managed Support Reps and Service Desk tickets to appropriately handle customer requests. • Trained Support Reps on Cloud technologies, System Design, and Networking.• Worked with clients to ensure Quality of Service. • Designed migration and lifecycle projects including on-premises to cloud migration of core services.

New York, Ny, Us

• Worked with AWS to design and deploy infrastructure projects based on resiliency and high availability with multi-site components for financial applications.• Used VMWare to virtualize physical servers and then import them to AWS for P2C conversions. • Designed company workflows and best practices around cloud technologies.• Developed business strategy and product offerings in cloud technologies for ArchonOne. • Continued working with technologies learned with Clearview Global.

New York, Ny, Us

• Designed, Deployed and Managed Microsoft Domain / Network Environments for Investment Banking, Securities, Construction Management, and Fashion Industries.• Worked with Microsoft technologies and Sonicwall to design and deploy multisite environments with single sign-on, high availability, and Sharepoint data store components. • Managed and designed lifecycle projects including Email and Domain Migrations. • Worked as a Tier 2 Rep to support day to day support requests. • Worked with Azure, Hyper-V, VMware, Veeam, Office 365, Soincwall, Cisco, File Maker.SpecialtiesIT Solutions Provider, Server Management and Support, Desktop Management and Support, Helpdesk Service Provider, Technology Project Manager

Framingham, Ma, Us

Help Desk Support, Customer Assistance, and Consumer Training.

• Sysprep, Imaging and Deployment of Workstations. • Computer Networking for Multiple Labs with 40+ Workstations- OSX Snow Leopard, Windows XP and Windows 7 • SMART Board Setup.

Bachelor’S Degree, Computer Science

High School