Pulkit Tyagi Email & Phone Number

Noida, Uttar Pradesh, India

Business planning and managing of 825K new and refurbished EDC(POS) devices at PAN Indian Level.• Initiated tracking of Merchant Helpdesk data and Market Surveys for better understanding andidentification of issues at the ground for better customer retention.• Analysed complex reports, provide accurate and timely recommendations leading to 33% reduction inthe complaints received regarding EDC devices from the market.• Working closely with various department. Document and implement the business processes, SOPs etc.

Gurugram, Haryana, India

Regular monitoring, review and analysis of key financial KPI's; analysis of company's actual performance compared to business plans; visibility creation through dashboards and financial models; and reporting to key stakeholders. Monthly performance reviews and provide ad hoc analysis on business initiatives.• Variance Analysis & Trend Analysis on monthly basis to help business track their financial performance.• Identified & Co-ordinated the initiative of account deletion for G-Suite renewal leading to INR 1Million Annual Cost savings for the company.

Mumbai Area, India

Part of a 10 members team responsible for maintaining and developing Data Warehouse/BI using ETL tools for Dixons Carphone(European electrical and telecommunications retailer).Coordinated with multiple teams both onshore and offshore to ensure seamless service is provided to the client.Supported 24*7 production environment responsible for managing daily loads and making sure that data is loading in a proper way and at the right time to ensure DHW availability within SLA.Involved in all phases of the project life cycle including requirement gathering, analysis, design, coding, testing and implementation.Point of contact for multiple domains within the data warehouse.Closely worked with the reporting team to ensure that correct data is presented in the reports.Identified and resolved multiple Bugs by identifying code gap related to Informatica jobs and UNIX scripts which resulted in considerable time saving in loads, reduced number of inflow tickets and reduced manual efforts.Created Documentation for Knowledge Transfer (KT) and conducted functional and technical KT sessions.Created both textual and visual documentation for recurring issues and tasks which helped in their timely resolution.

Noida

Master Of Business Administration - Mba

Bachelor Of Technology (Btech), Mathematics And Computing

Activities and Societies: Class Representative(2013-2015)