Transformation Program Manager
Current• Led the inter-company transformation project for Convenience business in India, overseeing the entire process from the creation of a new entity in SAP to establishing processes, roles, governance mechanisms, procurement and vendor management.• Formulated business strategy charting out 15-year growth plan for the establishment and growth of Jio-bp's non-fuel retail business across India.• Established non-fuel retail (Convenience) business processes from ground up and led the project to… Show more • Led the inter-company transformation project for Convenience business in India, overseeing the entire process from the creation of a new entity in SAP to establishing processes, roles, governance mechanisms, procurement and vendor management.• Formulated business strategy charting out 15-year growth plan for the establishment and growth of Jio-bp's non-fuel retail business across India.• Established non-fuel retail (Convenience) business processes from ground up and led the project to scale up to 100 outlets across India at a pace of 1 outlet per week. • Orchestrated end-to-end program management for non-fuel business, overseeing multiple projects and cross-functional teams (IT, Procurement, Engineering & Finance) to ensure seamless execution.• Drove successful business transformation & automation initiatives for process improvements, technology adoption and change management, resulting in streamlined rollouts, operations and enhanced customer experience.• Established Key Performance Indicators (KPIs) and Key Results (OKRs) to measure the success of change initiatives and program outcomes.• Conceptualized robust performance dashboards and Management Information Systems (MIS) through the proficient use of tools such as Power BI and Tableau, facilitating real-time monitoring of progress and enabling informed, data-driven adjustments for optimal outcomes. Show less
