Pulkit Sahani Email & Phone Number

Dubai, United Arab Emirates

Berlin, Germany

Costa Rica

- Devised a customer retention strategy to prevent attrition of 96K customers in Brazil and Mexico (Amazon’s leading LATAM marketplaces) by using data analytics to identify patterns around customer sentiment and key drivers behind churn rate- Enhanced experiences of 14M customers by developing a 50-person specialized customer relations team with a new.

- Consistently ranked Top 1% in performance among peers for 4 years in a row (2017-2021) across Deloitte US-India advisory- Drove a $5M increase in annual revenue, and reduced project delivery time by 20% (10 hours) for a portfolio of 150 clients by developing a digital transformation strategy focused on reducing feedback loops and review iterations in.

- Led a team of 5 to deliver a 40% ($500K) reduction in annual operational expenses by transforming costing to pay-per-use- Reduced project operation time from 7 weeks to 3 weeks to meet deadlines for a US government firm, while yielding 200K in savings for Deloitte by leveraging automation to enable security check for 10K applications in record time.

- Eliminated cyber risk to avoid a potential loss of $2M in damages for a US bank by identifying critical issues days before rollout as an in-house consultant- Generated $3M in revenue and reduced cyber incidents to 0 for 12K applications by developing risk mitigation strategies for global firms and lead to an increase in client contract length from 1 year.

Master Of Business Administration - Mba

Bachelor Of Technology (B.Tech.), Computer Science

Activities and Societies: Enactus NCU, ITM-MUN, Debate Team, Design Team, Media and Publicity Team