Pulkit Saini Email & Phone Number

Bengaluru, Karnataka, India

Head of Customer Success for Australia & New Zealand, South East Asia and India

Sydney, New South Wales, Australia

Head of Customer Success Team at Whatfix based in Australia Region Lead managing a team of 3 great CSM(s).ANZ is a new focus area for Whatfix. Me & my team currently handle all direct customer engagements to aim to achieve 90%+ GRR and 123%+ NRR.

Bengaluru, Karnataka, India

• Senior Manager - Customer Success EMEAI was working as an Independent contributor, managing some of the largest ARR customers we had in Europe and leading few strategic initiatives in the team
• Established Industry Vertical (CRM) within customer success and global consulting departments
• Managed large strategic accounts in the region with 100% ARR retention
• Played key member role in the growth of 1 account to $1MM+ ARR.
• Played key member role in growth of 2… Show more Senior Manager - Customer Success EMEAI was working as an Independent contributor, managing some of the largest ARR customers we had in Europe and leading few strategic.
• Played key member role in growth of 2 accounts around 100K to 250K

Bengaluru Area, India

- Responsible for:-Managing High value, Enterprise large clients & Maintain very high % of Gross Renewal while impacting Net Renewal.Achieved 90% + GRR consistently across last 3 years.NRR of 200% in 3 strategic customersActed as Primary success owner for 1 customer that grew from 100K to 1MM

Bengaluru, Karnataka, India

Bengaluru Area, India

Analyst - Fixed Income Securities Services