>Support M365(Outlook,Teams.OneDrive,Sharepoint,Azure active directory,etc)>Windows Server Active directory user management>Biometric device and cloud management(ZkTech)>Network Printer and cloud Support(MyQ)> Support for Cisco switches and access points

 Support for the migration to Office 365 Azure Active Directory user account add/move/deletion Install and configure Office 365 apps (Outlook, teams, OneDrive, SharePoint..)  Troubleshoot office 365 issues and other computer related problems. Windows server 2012R2 active directory user setup and group policy management Manage File server and map network drive SonicWALL Netextender and Global VPN configuration Load balancing and failover in Sonic wall IP Phone Configuration and Resolving related issues

Install and configure software and computer systems.  Provide technical support on windows and mac devices.  Troubleshoot and resolve issues with software or hardware.  Responding in a timely manner to service issues and requests.  Providing technical support across the company (in person or over the phone).  Repairing and replacing equipment as necessary.  Provide support to all user end devices such as desktops, laptops, All-in-One, printers, mobile devices, etc.  Managing multiple cases at one time.  Work continuously on a task until completion (or referral to third parties, if appropriate).  Imaging of OS and other applications, and then deployment to the devices (Acronis).  Domain and workgroup management.  Set up new users' accounts and profiles and deal with password issues.  Users and Groups management in Active Directory.  Group policy management.  IT assets management.  Manage file server, permissions, etc.  Mailbox management in microsoft exchange.  Configuration and troubleshooting of microsoft outlook 2016 & 2019.  Installation and troubleshooting of other MS Office applications.  Installation and configuration of network printers, scanners, MFPs, etc.  Configuration and management of anti-virus softwares (Eset & Symantec).  Patch and update management.  Install, configure, and monitor windows server 2012/16/19(Domain server, DNS, DHCP).  Configure and manage cisco devices.  Restricted users from installing new software’s on their machines, changing desktop settings, sharing and mapping drives, administrative and other rights.

Install and configure software and computer systems.  Provide technical support on windows and mac devices.  Troubleshoot and resolve issues with software or hardware.  Responding in a timely manner to service issues and requests.  Providing technical support across the company (in person or over the phone).  Repairing and replacing equipment as necessary.  Diagnosing and repairing faults.  Managing multiple cases at one time.  Set up new users' accounts and profiles and deal with password issues.  Configuration and troubleshooting of microsoft outlook 2010 & 2013.  Installation and configuration of network printers and scanners.  Control and manage building integrated systems including of BMS HVAC control, Fire Alarm system, Lighting Control, etc  Provide support to installations, preventative maintenance, and calibrations of control systems, their associated devices, and various components (pneumatic and digital), including sensors, actuators, relays, transducers, valves, VFD, variable frequency drives and controllers, etc.  Generate and print reports for planned preventive maintenance.  Operate asset management system such as making id number for new equipment, making condemn certificates, etc  Address all alarms that comes into control room and coordinate with floor operators to ascertain solutions to the problems as they occur

Monitor and control physical processes in industry using sematic wincc (SCADA-HMI) Troubleshoot process equipment, process problems and worked towards the solutions  Work in areas such as Communication, signal processing, and control systems Field operations, Loaded and unloaded railcars and tanker trucks, pulled samples, operated centrifuge mixer, and supervised operations during processing.  Address all alarms that comes into control room and coordinate with floor operators to ascertain solutions to the problems as they occur.