Associate Sales Support Representative
CurrentDirect Contact between Cat financial and Cat Dealers;Managing finance quotations to Cat Dealers, customers and internal staff with various suggested alternatives or scenarios. Providing valuable subject matter expertise on financial products to Cat Dealers and customers including, financial merchandising programs and benefits of working with Caterpillar Financial. Developing and coordinating merchandising focus programs and assist in sales promotions. Preparing transactions for… Show more Direct Contact between Cat financial and Cat Dealers;Managing finance quotations to Cat Dealers, customers and internal staff with various suggested alternatives or scenarios. Providing valuable subject matter expertise on financial products to Cat Dealers and customers including, financial merchandising programs and benefits of working with Caterpillar Financial. Developing and coordinating merchandising focus programs and assist in sales promotions. Preparing transactions for documentation outside of booking system and provides casualty values and amortization schedules. Investigating and resolving outstanding customer or merchandising claims (grief) for customers and assigned dealers. Assisting in the development, maintenance and execution of Caterpillar driven merchandising programs and providing training to dealers and internal staff. Providing recommendations on sales related issues by developing, analyzing and maintaining local office, area and region office sales and statistical reports, which determine the growth opportunities, effectiveness of sales efforts and competitiveness. Providing sales support for a specific dealer(s) territory and focuses on supporting the entire sales process within their territory, assisting them with specific trainings. Show less
