Pumla Mkhefe Email and Phone Number

Media Works; Communications &Maths Lit)Reason for Leaving: Contract Ended

INCOMING FAXES, CAPTURING TAX INVOICE, Reason for Leaving: Contract Ended

Assess ClaimsFraud referral to Forensic DepartmentFraud detection on the floorConfirmation with third partiesInteraction (Internal and External) with Home Affairs, SAPS, Funeral parlours, Doctors, Hospitals, ITC checks, Schools, Social Welfare, Ombudsman, Attorney and Bank BranchesPerforming ITC Checks on all claimsEscalate claims with Fraud Alert messagesEscalate claims with Red Listed DoctorsAction the open/pending claims report daily.Reason for leaving:… Show more Assess ClaimsFraud referral to Forensic DepartmentFraud detection on the floorConfirmation with third partiesInteraction (Internal and External) with Home Affairs, SAPS, Funeral parlours, Doctors, Hospitals, ITC checks, Schools, Social Welfare, Ombudsman, Attorney and Bank BranchesPerforming ITC Checks on all claimsEscalate claims with Fraud Alert messagesEscalate claims with Red Listed DoctorsAction the open/pending claims report daily.Reason for leaving: : Contract Ended Show less

Capturing of third party policies,Capturing of Group and Society schemes policiesAmendmentsCancellationsBatching of documents from branchesPreparing Refunds using CATS systemAssisting clients with Group Scheme and Burial Society’s related queries.Inbound and Outbound calls providing feedback to clients,/(Call Centre)Handling incoming faxes , Emails or letters and,Responding to all the written communication from customers according to set procedures