Supervisor Quotation Specialist - Inbound (Latin Market)
Current-Handle FIT, Group, Ad-Hoc quotation requests from Spanish and Portuguese-speaking source markets;-Consult with and inform agents about the destination to suggest adequate products;-Deliver competitive and attractive quotations and adhere to strict turnaround times (ideally 24 hours);Input all services in the reservation management system, preparing all documents (such as itineraries and vouchers) for the operations department to handover to clients and guides;-Submit documents to hotels or suppliers and liaise with our business partners to ensure all services are up to date;-Follow up with agents on acceptance of proposal and materialization of business;-Solve internal and external operational issues and coordinate with representatives.