Punch Somboonsri Email & Phone Number

Lane Cove North, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Key Achievements- New role transition: Introducing a new Account Coordinator role to the whole business and making sure the transition is smooth for all parties.Key Responsibilities - Provide high level assistance to the Head of Relationship Management Mid-Market - ANZ, 2 Relationship Managers and 14 Account Directors for NSW team - Support Managers and Account Directors with Sales admin tasks, including: billing, invoicing, expensing and generating Insights Reports- Coordinate meetings and conferences both physically and virtually, including: logistics, agenda, note taking and assist in preparing materials- Plan, organise and manage multiple calendars: resolve overlapping commitments and protect time for priorities- Managing relationships with internal and external stakeholders and handle confidential and critical details

Sydney, New South Wales, Australia

Provided the best customer service to the public through Covid-19 hardship support line. - Triage and identify out of scope enquiries to appropriate resolver groups within the external to Service NSW.- Record, maintain and administer accurate information about customers enquiries, sources of information and levels of assistance provided.- Undertake administrative work as required to support the provision of high quality service delivery.

Sydney, Australia

Provided first impressions and the overall LinkedIn experience to all staff, clients, candidates and guests of LinkedIn Sydney HQ. Striving to develop thoughtful solutions that meet or exceed the business requirements creating exceptional value, while providing a highly productive work environment. - Coordinating, delivering and overseeing all operational needs of the Sydney office including internal and external events and liaising external suppliers including catering, technical service, facilities management, etc.- Managing the busy calendar schedule for the reception & client facing restricted meeting rooms & event spaces.- Maintaining and optimising existing vendor relationships, working with suppliers and external contractors to ensure all services and facilities are of a high quality for customers- Developing, updating & maintaining policies and procedures for the Workplace & Concierge team.- Assisting with internal communications when required- Assisting with new hire on-boarding & desk set up

Sydney, Australia

Responsible for overseeing the day to day operations of all aspects of event staging services within the venue. Required to liaise with various stakeholders to ensure the successful execution of events to a high level of satisfaction.Duties include, but are not limited to, the following:- Relationship management with the venue and clients- Managing all aspects of event staging service within the venue- Liaising with clients and prospective clients to establish, confirm and revise their requirements- Rostering crew and arranging equipment transfer as required- Liaise with clients, crew, freelancers and venue staff in a professional manner and operate independently under show conditions- Creating an environment that supports outstanding service and delivers successful events

Staging Connections is an audio visual and events services supplier, specialising in providing premium in-house solutions to 5 star conferencing and meetings venue and hotel partners in the Asia Pacific region. It is part of the world’s largest brand experience organisation, the Freeman Company.Under the role of Assistant Event Staging Manager, I am responsible for assisting in the day to day management of the venue, ensuring the delivery of the large volume of events within the venue. I also assist in the Sales of our Audio Visual & Styling services to various key clients and ensure their satisfactory experience. Furthermore, I am also responsible for managing onsite and casual/subcontractor crews required to deliver our technical events.

Assisted in the organisation and coordination of all events organised or endorsed by the Royal Thai Consulate-General’s office including elections, festivals, promotional booths and other activities. Was also involved in providing administrative assistance in all aspects of the organisations operations as well as assisting other departments as required including marketing and communications department, arranging travel and accommodation for traveling staff and managed the utilisation of all the meeting rooms.

Provided comprehensive assistance in the delivery of a wide variety of events held at the hotels venues including weddings, conferences, meetings, filming productions etc. Responsibilities included ensuring the venue was set up in the desired layout; food and beverages are supplied as per agreement and provided professional 4.5 star customer service to all customers. Required to possess a range of knowledge and skills related to events delivery including dining etiquettes, audio-visual equipment’s and stakeholder management.

Worked closely with the Managing Director in the planning, marketing and execution of a wide variety of events including concerts, corporate & VVIP gala events, conferences, outdoor events and many more. Involved in all operational aspects of events from sourcing to venue selection to actual event delivery and evaluation. In addition, managed the company’s digital marketing channels including ‘Facebook’ and ‘Instagram’ among others and coordinated the marketing drive to promote the company and raise the exposure and revenue for events.

Responsible for managing all incoming phone calls, emails and enquiries that may come through ‘ebay’, therefore utilising competent computer skills and effective document filling in order to fulfil tasks. In addition, demonstrated exceptional customer service skills when dealing with all stakeholders and customers while completing additional tasks including clerical work, data entry and many more. Furthermore, was involved in the management of the company’s online mediums including ‘ebay’ account, website content and social media content to ensure maximum engagement with customers.

Bachelor Of Management In Events And Leisure, Meeting And Event Planning

Activities and Societies: Thai Student Association

Diploma Of Events, Meeting And Event Planning