 Derived the strategic direction of products & services as per market requirement. Developed a strategy for the team to meet the company’s goals and objectives and to improvethe quality of the service it delivers internally and externally.  Responsible for the sales and process followed by team members, ensuring it is in-linewith the company strategy – and that revenue is contributed on time. Creating and maintaining a professional culture within the team, where… Show more  Derived the strategic direction of products & services as per market requirement. Developed a strategy for the team to meet the company’s goals and objectives and to improvethe quality of the service it delivers internally and externally.  Responsible for the sales and process followed by team members, ensuring it is in-linewith the company strategy – and that revenue is contributed on time. Creating and maintaining a professional culture within the team, where individuals takeownership and are fastidious and proud of delivering excellence and quality. Devised a tactical plan which can be collaboratively carried out by the team – to implementimprovements to products, services, processes and knowledge sharing within the team To plan for team growth considering the level of skills required within team Reviewed project progress and overview of the performance of all individuals in team To create a culture of promoting new ideas or up-sell opportunities within the team for ourclients Contributed regularly to discussions regarding internal process and system improvementsin order to ensure maximum efficiency across the company. Including suggesting practicalsolutions to problems Instigated cross team ideas and initiatives – to bring products and services together Evangelized the product and personally helped to close largest deal. Building sales strategies (B2B2C & B2B) and designed entire sales model. Analyzed patterns in consumer and market behavior and subsequently defined data-driven action strategies in order to consistently optimize the business's commercial performance. Presented start-up's week on week growth to Investors for seed funding Show less

> Identified potential clients, generating need of a product and converting them- 26% conversion rate > Cultivated strong relationships with new clients, while maintaining existing client relationships> Collating and maintaining client information in the CRM database - Leadsquared and salesforce> Worked closely across departments to implement growth strategies> Developed and implemented sales strategies, client service and retention plans, and analyzing sales… Show more > Identified potential clients, generating need of a product and converting them- 26% conversion rate > Cultivated strong relationships with new clients, while maintaining existing client relationships> Collating and maintaining client information in the CRM database - Leadsquared and salesforce> Worked closely across departments to implement growth strategies> Developed and implemented sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies> Assisted with drafting business plans, sales pitches, presentations, reference material, and related documents (loan approvals) as required. > Worked in various campaigns like qualified, DTA, ATC, DS, DS-K3, DS- K12, Inbound, BTLP and meet deadlines.> Demonstrated strong interpersonal skills with the ability to engage effectively with various levels of management and clients. Show less

- Consulted more the 200 customers for tax filing and helped them in complete process. - Reported to MD for process improvement and created a new customer support team for better conversion of potential prospects to customers.- Built a network of referrals to create new opportunities for revenue. Handling escalations (more than 90), converting leads into the potential customers for the company (more than 250) and acquisition of new clients and retention of old clients (more than 400)… Show more - Consulted more the 200 customers for tax filing and helped them in complete process. - Reported to MD for process improvement and created a new customer support team for better conversion of potential prospects to customers.- Built a network of referrals to create new opportunities for revenue. Handling escalations (more than 90), converting leads into the potential customers for the company (more than 250) and acquisition of new clients and retention of old clients (more than 400). - Superb follow-up and follow-through skills in all facets of CRM and Agile process to quickly drive problems to resolution. Show less

- Building B2B Business network, Acquiring potential Market share for the company on nationalscale. Managed the on premise relationship representing nearly 200 outlets and major contributed in revenue.- Worked on various CRM like salesforce to create Standard Objects including Contacts, Reports, Dashboards, Events, and Tasks.- Daily use of Excel, PowerPoint, and CRM to maintain sourcing and keep everyone updated on the Potential leads. Furnished administrative support and operations… Show more - Building B2B Business network, Acquiring potential Market share for the company on nationalscale. Managed the on premise relationship representing nearly 200 outlets and major contributed in revenue.- Worked on various CRM like salesforce to create Standard Objects including Contacts, Reports, Dashboards, Events, and Tasks.- Daily use of Excel, PowerPoint, and CRM to maintain sourcing and keep everyone updated on the Potential leads. Furnished administrative support and operations as required.- Managed budget and associated P&L to develop and execute strategies, budgets, and sales plans for business segments.- Analyzed past marketing initiatives and revamped the company's marketing efforts to keep readers and attract new ones.- Directed the activities of a cross-functional team including operations, marketing, finance, and agency management. Show less