Building automation products for Walmart’s Next Generation Fulfillment Centers.

A consultant who has worn multiple hats and delivered value to my clients, customers, and consumers. Experienced Product Manager, Solution Architect for multiple Fortune 500 clients in the domain of Digital Supply Chain. Driving analytics-driven operational efficiencies and optimization. Expert in Discoveries, Assessments, and Defining road-maps to get the best ROI.Lead architect for the redesigned Manhattan Enterprise Order Management application from initial analysis and design phase through configuration and testing to post-go-live support to all DCs and Stores. Traveled extensively across Distribution Centers, Stores and Contact Centers to understand and evaluate the current procedures and pain points, and provided solution options to build a competetive advantage in terms of cost and customer experience.A few examples to improve customer experience and operational efficiencies,o Designed the centralized Inventory capabilities to publish the single view of inventory to all the selling channels coordinating with eCom, Warehouse & Store teamso Performed data-analytics to increase Fulfillment Speed from click to ship cycleo Analyzed the split shipments and recommended approaches to reduce the number of shipmentso Played an advisory role to deliver multiple new features like Same Day Delivery, Estimated Delivery Date, Cost savings by strategically depleting clearance and returned inventory from storeso Analyzed eCom DC capacities, and suggested solution to address order back-logs generated by ad-hoc weather, demand, & labor events; developed automated processes to bring operational efficiencieso Designed reports/KPI’s to ensure order Service Level Agreement and analyzed key customer-facing metrics such as aging orders, on-time delivery, and cancellationso Assessed, Elicitated and Designed end to end Reverse Logistics Management capabilities to prevent fraud and reduce processing time and cost

Led and delivered solutions for various large scale strategic Supply Chain transformation programs. COTS application experience includes JDA Demand, Fulfillment & Inventory Optimization; Manhattan Inventory Optimization, Manhattan EOM, Sterling DOM, & Island Pacific. Skilled in Requirement Management best practices including tools like Jazz RRC & Blueprint; train and coach consultants.I have worked extensively in Supply Chain Planning, Operations, and Execution space. I've helped retailers to improvise demand forecast and replenish optimal inventory having reduced their total inventory investment, and improved inventory turns in an Omni Channel Fulfillment environment. I have designed and developed processes to fulfill ship to home customer orders from eCom and Regional Distribution Centers. I have done extensive research, and developed processes to enable stores and associates delivering excellent BOPIS/ROPIS customer experience while improvising the footfall in stores and driving incremental revenue.Implemented SAP Khimetric Markdown Optimization system, and designed a promotional management work-flow application to improve the product pricing.

Onsite Project Manager for 'Island Pacific ERP' and other custom-built IT applications for Toys'R'Us Japan. Directly reported to Application Development and Support IT Directors and Business Relationship Managers based out of headquarter in Wayne, NJ.

Travelled to Tokyo, Japan to provide implementation support for a smaller scale Distribution Center (Depot) setup

- Onsite Functional Consultant for Inventory Control and Logistics applications- Led one of the Quality Assurance teams for a large scale Information Management Transformation Program- Facilitated the design sessions for various Supply Chain enhancements- Developed the Business Requirement and Specification documents- Managed the scope and expectations for various stakeholders while delivering the solutions

Travelled to Tokyo, Japan to provide Functional Support during the implementation of an ERP package, Island Pacific at Toys'R'Us

Software developer for JCPenney from an Offshore Development Center, covering various business areas of Retail Value Chain - Merchandising & Marketing, Supply Chain