Puneet Kumar Email & Phone Number

Charlottetown, Prince Edward Island, Canada

I am working here as an Technical Support Representative. My job is to provide technical solutions to the customers on the phone. Troubleshoot the issues, while on the call with customers. If the troubleshooting process will not help the customers then transfer them to the right department or schedule a technical visit to help them out.

Montreal, Quebec, Canada

I worked in collection department for Alorica. My role is to do outbound calls to the customers who delinquent on their account and help them to make the payment, so we can avoid our customers from late fees charge. I processed the payments with ACH or checking account and with debit card also. Sometimes, customers calls and i deal with inbound calls..

Baie-d’Urfé, Quebec, Canada

I worked there as an shipping worker. We worked in a team and pack the orders. Orders, which were given by our supervisor and we have to finish it in a time period so the orders can be sent on time.

Postgraduate Diploma, Information Technology

Activities and Societies: Digital marketing

Bachelor'S Of Computer Application, Information Technology

High School, Information Technology