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Puneeta Gupta is listed as Ticket Sales Officer at Servisair at Servisair, a with 1132 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at yahoo.co.in and a matched LinkedIn profile for Puneeta Gupta.
Puneeta Gupta previously worked as Ticket Sales Officer at Servisair and Team Leader - Southall Travels, UK at Onkar Infotech. Puneeta Gupta holds Training, Galileo - Airlines Computerized Reservation System (Crs) from Galileo.
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AeroLeads found 1 current-domain work email signal for Puneeta Gupta. Compare company email patterns before reaching out.
Results oriented professional with over 10+ years in Travel Industry & Management. Ensuring customer delight by giving exceptional customer service. Handled Group Tours & International Ticketing. Ensuring highest quality standards are met.Specialties: AREAS OF EXPERTISE· Productivity & Process Improvement · Personnel Coaching & Development · Staffing, Forecasting, and Scheduling Rosters· Resourceful Decision – Making ·
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Servisair is a leading global provider of aviation ground services delivering an integrated range of handling solutions across 128 locations.Our Services: Ground Handeling, Cargo, Fueling, Lounges, Airport Agencies, Central De-Iceing and Transportation
Ø Managing a team of Travel counselors for the process of Southall Travels based in UK.Ø Ensuring achievements of sales targets individually and for the team and maintaining MISØ Helping the team in taking Skip Level Sessions, Maintaining roosters and Call Escalations.Ø Searching the best fares for the passengers and getting seats confirmed in the lower fares by Liaisoning with the airlines.
Ø Preparing MIS and other process related reports.Ø Break scheduling, handling escalated and Supervisory call.Ø Currently Working on Sabre System for reservation and other Queries.Ø Getting with the Work Flow Management Team to maintain the SLA’s.Ø Catering to US Domestic market with regards to Air, Car, Hotel reservations and Travel insurance.Ø Is responsible for the Quality Assurance, latest Updates and Reporting for a Team of 15 travel Counselors.Ø Got award for most patient Team Leader on the floor.
Ø Preparing MIS and other process related reports.Ø Break scheduling, handling escalated and Supervisory call.Ø Currently Working on Sabre System for reservation and other Queries.Ø Updating Quality Parameters to the Team.Ø Getting with the Work Flow Management Team to maintain the SLA’s.Ø Catering to US Domestic market with regards to Air, Car, Hotel reservations and Travel insurance.Ø Is responsible for the Quality Assurance, latest Updates and Reporting for a Team of 15 Executives.
Ø Catering to US Domestic market with regards to Air, Car, Hotel reservations and Travel insurance.Ø Preparing MIS and other process related reports and handling escalated calls of passengers.Ø Sent to Boise, Idaho (U.S.A) for training on British Airways and Capital One accounts from 17th Dec’2003 to 17th Jan 2004 sponsored by IBM.Ø Working as Team Lead in the absence of Team Leader and giving feedback to agents on QA and other process related issues.Ø Handling a team of Tele-sales consultants and helping them to meet their sales targets and Schedule changes. Ø Training new joiners on the floor, giving the Quality Parameters.Ø Investigating the main reasons of the cancellations. Ø Attended Sabre Training.ACHIEVEMENTS AT IBM Ø Earned rewards and recognitions for the best performance the processes I worked.Ø Played an important role in process training as to assist the process trainers and train the team as and when required.Ø Providing Floor support and taking supervisory calls, when the Team Leader or Managers aren’t around.
Worked for Various Travel houses at various positions from June 1995 – June 1999. Handled Group Tours & International Ticketing. Ensuring highest quality standards are met.
Other employees you can reach at servisair.com. View company contacts for 1132 employees →
Sam Jennings
Colleague at ServisairWest Midlands, England, United Kingdom
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Debbie Mansell
Colleague at ServisairWarrington, England, United Kingdom
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Paul Schofield
Colleague at ServisairBristol, England, United Kingdom
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Papa Sinclair
Colleague at ServisairToronto, Ontario, Canada
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Ena Bain
Colleague at ServisairTrinidad And Tobago
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Bryan Gudiel
Colleague at ServisairLas Vegas, Nevada, United States
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Ligia Vidal
Colleague at ServisairBurnaby, British Columbia, Canada
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Tania Cosgrove
Colleague at ServisairMarkham, Ontario, Canada
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Gursharn Dhillon
Colleague at ServisairToronto, Ontario, Canada
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Ioana Stefanescu
Colleague at ServisairMontreal, Quebec, Canada
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Quick answers generated from the profile data available on this page.
Puneeta Gupta works for Servisair.
Puneeta Gupta is listed as Ticket Sales Officer at Servisair at Servisair.
AeroLeads has found 1 work email signal at @yahoo.co.in for Puneeta Gupta at Servisair.
Puneeta Gupta is based in London, England, United Kingdom while working with Servisair.
Puneeta Gupta has worked for Servisair, Onkar Infotech, Wns, Ibm Daksh, and Various Travel Houses.
Puneeta Gupta's colleagues at Servisair include Sam Jennings, Debbie Mansell, Paul Schofield, Papa Sinclair, and Ena Bain.
You can use AeroLeads to view verified contact signals for Puneeta Gupta at Servisair, including work email, phone, and LinkedIn data when available.
Puneeta Gupta holds Training, Galileo - Airlines Computerized Reservation System (Crs) from Galileo.
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