Puneet Arora Email & Phone Number

Nigeria

Nigeria

Reporting to the Founder and responsible for P&L for Nigeria.

Mumbai, Maharashtra, India

Responsible for Global Freight Forwarding & Logistics and Distribution Commercial activities for Western India region

Tanzania

Greenfield project of starting ISS Country operations in Tanzania.

Kenya

Commercial activities for ISS East Africa region. Supported the Commercial teams of the 3 countries and built network of East Africa agents in non ISS locations.

Lagos, Nigeria

o Reporting to the Group Executive Director and Managing Director.o Overall responsibility of Country Budget, Working Capital Management and P&L.o Implementation of Strategic Group Corporate initiatives at Country Level.o Strengthening the market position by increasing the Service Offering Portfolio for St. John Nigeria.o Vendor Development & Management .o Cash Flow Management and negotiation of favourable Banking terms.o Relationship Management with Customers, Suppliers, Carriers, Liners & Overseas Network Partners.o Update corporate office with Market conditions, Key developments in Country policies, Competitor information, Key existing and prospective customer updates for Strategy formulation

Lagos

• Reduce Churn rate for Business customers and ensure Global & Regional KPIs are met.• Implementation of SAP Commercial CRM- I-Sell.• Mapping and implementation of MNC & CSI customers.• White Spot Analysis & strategy implementation for new business development accordingly.• Implementation of Global & Regional Commercial strategies at country level and adapt in accordance with the local business environment.• Drive various Global Marketing & Sales campaigns at country level.• Skill Gap analysis of Commercial Team and coaching, guidance through regular feedback sessions.• Tradelane development based on Strategic trading partner countries.

• Monthly MIS reports of business volumes generated & Pipeline Business Reports.• Setting up KPI’s for the Sales Team inline with the Regional Sales Targets & Budgets.• Implementation of new business/accounts.• Business development for pan Nigeria (4 branches- Port Harcourt, Abuja, Kano & Lagos).• Drive weekly meetings with Sales Teams, Finance and Operations to ensure customer's requirements are well communicated and KPIs are agreed & met.• Also support AR follow-ups as per agreed terms with customer.

Worked in India & DubaiResponsibilities (Dubai):• Overall monitoring & Coordination of day to day operations for the Airport Free Zone.• Weekly & Monthly MIS reporting to BDP/US & to customers as per their requirements.• Business Development for Free Zone warehousing & Distribution activity.• Freight negotiations with carriers for outbound and with agents for inbound movements.• Vendor identification to enhance the service quality and reduce costs.• Key account Management.Responsibilities (India):• Incubated branch operations in Kolkata. • Handled marketing & sales activity for all the products offered by BDP.• Enhanced market share and awareness of BDP.• Handled payment collections and follow-up as per the agreed terms with the customer.• In-charge of day-to-day functions.• Responded to global RFQs and launched SOP's for key customers.• Formulated MIS reports as required by the Head Office.Achievements:• Negotiated rates with the airlines and shipping lines.• Successfully notched the Airway bill stocks for various online carriers including British Airways, Lufthansa, Royal Jordanian & Singapore Airlines.• Acted a key person in increasing the Airfreight business volumes of the company from zero to almost 25 tons per month with full control on credit & payment terms.

• Lead sourcing, marketing and distribution of branded food products in Western Africa region.• Coordinate logistics operations of approximately 400TEUs per month.• In-charge of stock planning spanning analysis of status sheets and coordination with various business divisions regarding weekly pending and order status.• Undertake valuation.• Onus of warehouse management including the planning and implementation of internal controls (for both Customs Bonded & Open facilities).• Manage secondary distribution encompassing secondary transportation and agreements with transportation companies and new vendor development.• Handle relationship management with various valuation agencies, customs, shipping lines, clearing agencies & other government departments.• Coordinate with clearing agents, various inspection agencies and customs and government officials for smooth clearance of consignments. • Manage and develop new vendors.

Kolkata, West Bengal, India

• Maintained rapport with existing customers.• Assisted marketing team in formulation of global RFQ's.• Coordinated with MNC customers and resolved day to day operational issues.• Undertook ABC & profitability analysis of customers.• Prepared SOP's for existing customers.• Customer visits and preparation of quotes based on inquiries received from customers.

o Fare Quotations to Travel Agencies- Ticketing & Fare Construction.o Making Booking and Reservations on the Computer (CRT).o Issuance of PTA's and MCO's.o Group Handling (especially Seamen Groups and Tour Operators).o Hotel Booking and Reservations.o Marketing, Sales and maintaining rapport and liaison with Travel agents, Cargo Agencies, o Exporters, Frequent Flyer clients and Corporate Accounts.o Rate Construction and Quotation to Cargo Agents.o Follow-up on Fortnightly Sales Reports & collections for Cargo and Passenger Sales.o Freight Reservations on the CRT (Computerized Reservation Terminal).o Follow-up on all outbound cargo. Also dealt with Mishandled/Lost consignment cases.

Ciscm, Certified International Supply Chain Manager

Activities and Societies: Logistics, Materials, and Supply Chain Management TrainingCertified International Supply Chain Manager.

Ciscp, Logistics, Materials, And Supply Chain Management

Activities and Societies: Logistics, Materials, and Supply Chain Management TrainingCertified International Supply Chain Professional.

Mba, Marketing

Master Of Business Administration (M.B.A.), Marketing And International Trade, Cgpa 6.04

Executive MBA program with evening classes gave a good opportunity to mingle with professionals from different streams of work which.

Bachelor Of Commerce - Bcom, Business/Commerce, General

Isce, Commerce

Primary Education starting from Pre-schooling till 12th Grade.

Isc, Icse